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About the Role
As Rilla scales, this role will own the compliance and IT backbone that supports customer trust. The goal is to transform manual compliance processes into an automated, AI-native system and establish the IT foundation from scratch.
Responsibilities
- Own and maintain SOC 2, and drive HIPAA, GDPR, and ISO 27001 to completion
- Automate compliance workflows with AI for continuous audit readiness
- Build systems, evidence pipelines, and processes for operating in regulated environments
- Translate between engineering, HR, legal, and leadership to deliver work
- Own device management, network troubleshooting, and day-to-day IT operations
- Establish the IT foundation from scratch and select appropriate tooling
- Create clear visibility into compliance and IT status for leadership
- Hold vendors and auditors accountable for timelines and outcomes
Requirements
- A strong technical foundation, such as a computer science background or equivalent hands-on technical ability
- Genuine fluency with AI tools and a track record of using them for automation
- Excellent written and verbal communication skills across technical and non-technical audiences
- Comfort operating in ambiguity with a bias for clarity and removing blockers
- Judgment to operate in regulated systems where details are critical
- Prior compliance experience, SOC 2 at minimum (preferred)
- Hands-on experience with HIPAA, GDPR, or ISO 27001 (preferred)
- Experience establishing IT or device management for a growing team (preferred)
Skills
- AI tools
- Automation
- Compliance workflows
- System building
- Communication
- IT operations
- Device management
- Network troubleshooting
Location
- NYC
Work Type
- In-office
- Full-time
Experience Level
- Founding role
Salary/Compensations
- $110,000 - $140,000/year + equity
Benefits
- Medical, dental, and vision insurance
- Breakfast, lunch, dinner, and supplementary food and drink
- World-class gym, sauna, and cold plunge in office
- Commuter benefits
- Relocation assistance
- Take what you need paid time off
- $1,000 stipend for learning and personal growth
- $1,500/month rent stipend
- Tech equipment
About the Company
- Rilla is on a mission to index the offline world, providing the leading sales coaching software for organizations doing sales offline.
- Over 1000 customers, including The Home Depot, KKR, Neighborly, and PulteGroup, use Rilla for AI sales coaching.
- Backed by Google Ventures, Bessemer Ventures, Crew Capital, and Broom Ventures.
- An in-office team in NYC focused on customer obsession, high velocity, learning from failure, and maximizing real-world impact.
- Seeking individuals to build products and systems for capturing and indexing billions of conversations.