About the Role
As a Production Specialist at Bring a Trailer, you will play a key role in shaping how standout vehicles are presented to an engaged global audience, guiding sellers from submission to a successful auction experience.
Responsibilities
- Prepare auction listings by organizing seller-submitted data and photos in accordance with Bring a Trailer standards
- Coordinate with sellers and internal teams to incorporate updates and ensure listing accuracy and completeness
- Serve as the primary point of contact for sellers during the pre-auction phase, delivering timely and professional communication
- Provide high-quality customer support by answering questions, offering guidance, and addressing concerns with empathy
- Manage and prioritize a high-volume pipeline of listings at various stages to meet daily production goals
- Track listings through internal systems and act as the subject matter expert on each listing’s history
- Collaborate cross-functionally to ensure a smooth transition from listing creation to auction launch
- Contribute to special projects and process improvements as needed
Requirements
- 2+ years of experience in customer support, content production, technical writing, automotive services, or a related field (or equivalent experience)
- Strong writing and editing skills with an ability to present detailed information clearly and accurately
- Excellent interpersonal skills with a customer-first mindset and a professional, approachable communication style
- Highly organized and detail-oriented, with the ability to manage multiple priorities in a fast-paced environment
- Demonstrated ability to handle sensitive information with discretion and build trust with stakeholders
- Problem-solving mindset with the ability to navigate challenges independently while knowing when to escalate
- Interest in or knowledge of collector cars and automotive culture; hands-on automotive experience is a plus
- Adaptable, proactive, and eager to support evolving team and business needs
Skills
- Customer support
- Content production
- Technical writing
- Automotive services
- Writing
- Editing
- Interpersonal skills
- Customer-first mindset
- Communication
- Organization
- Detail-oriented
- Prioritization
- Problem-solving
- Collector cars knowledge
- Automotive culture knowledge
Location
- Remote
- CA
- CO
- DE
- FL
- IL
- IN
- MD
- MI
- MN
- NC
- NY
- OH
- PA
- RI
- TX
- VA
- WA
- WI
Work Type
- Full-time
- Remote
Experience Level
- 2+ years
Salary/Compensations
- $66,000-$70,000
Benefits
- Work with top-tier professionals across media, advertising, tech, fashion, lifestyle, and publishing
- Access to innovative training programs, immersive workshops, and exclusive industry events
- Hybrid work flexibility
- Employee Resource Groups
- Medical, dental, and vision insurance from Day 1
- 401(k) plan with a generous company match
About the Company
- Hearst Magazines’ portfolio of more than 30 powerful brands in the U.S. reaches more than 165 million people every month across print, digital, video, and social platforms.
- The company’s diverse portfolio includes many of the world’s most iconic and trusted media brands, including Cosmopolitan, ELLE, Esquire, Good Housekeeping, Harper’s BAZAAR, Popular Mechanics, and Runner’s World, as well as enthusiast titles like Car and Driver and Road & Track.
Equal Opportunity
- Hearst Magazines is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.
