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About the Role
As a consultant, you will advise customers, offering inspirational insight into The Body Shop products and philosophy. You will learn about the products and their origins, proactively engaging with customers to help them find products that suit their preferences and lifestyle.
Responsibilities
- Learn and understand The Body Shop products, including their ethically sourced ingredients via Community Trade programmes.
- Understand customer needs and recommend suitable vegetarian/vegan products.
- Support the store management team in driving sales and profit through exceptional customer service.
Requirements
- Interest in connecting with customers to drive customer engagement.
- Open availability for evening, weekend, and holiday shifts.
Skills
- Collaborative Skills
- Personal Conduct
- Commerciality
- Purpose
Benefits
- Comprehensive onboarding
- Training hours for you & your team
- 50% discount on regular product
- 30% discount on Gifts
- Free product samples during new product launches
- Volunteer time
- Ability to make connections with Community Partners
- Opportunities to grow within the Brand
- Encouragement & support to be yourself
- Inclusion & Belonging Networks
About the Company
- The Body Shop was founded in 1976 with a vision of business as a force for good.
- Pioneering cruelty-free beauty for over 40 years.
- The original ethical beauty brand.
- Empowering people and enriching the planet.
- Committed to generating positive economic, social and environmental impact.
- Activist roots remain a huge part of everything we do.