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About the Role

As a Bank Project Worker, you will support customers with mental health needs to build independence and reach their potential. You will encourage progress towards managing positive mental health, provide one-to-one support, promote safety through risk assessments and regular reviews, and assess needs while updating support plans and delivering small group activities to support recovery and wellbeing.

Responsibilities

• Support customers with mental health needs to build independence and reach their potential
• Encourage progress towards managing positive mental health
• Provide one-to-one support when needed
• Promote safety through risk assessments and regular reviews
• Assess needs and update support plans, delivering small group activities to support recovery and wellbeing

Requirements

• Experience supporting adults with mental health needs
• Empathetic and able to relate to people with mental health challenges
• Lived experience of mental health services is valued and can help support people in crisis
• Able to work effectively under pressure and maintain accurate records
• Proficient technology/IT skills (Microsoft Office and similar)
• Right to work in the UK
• Must pass safeguarding and pre-employment checks, including criminal records and overseas police checks if needed

Skills

• Mental health support
• Empathy
• Crisis support
• Record keeping
• Risk assessment
• Support planning
• Group activity facilitation
• Microsoft Office proficiency

Location

• 74 Victoria Road, Haringey, London N4 3SL

Work Type

• Bank
• As and when required

Education Level

• NVQ Level 3 in Health and Social Care or willingness to work towards it

Salary/Compensations

• £15.26 per hour

Benefits

• 33 days' annual leave pro rata (rising to 38, including bank holidays)
• Occupational sick pay linked to length of service
• Contributory pension scheme
• Online discounts and rewards from major retailers
• Health and well-being plans
• Wide range of learning and development opportunities

About the Company

• Sanctuary Supported Living is a not-for-profit organisation recognised as the 2025 Housing with Care Employer of the Year.
• We are a compassionate, community-focused team supporting people with mental health needs.
• We reinvest in our people and our services, celebrating individuality and helping you thrive both personally and professionally.

Equal Opportunity

• Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy.
• We encourage and welcome applications from people from diverse backgrounds to support this mission.
• We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.
• We work closely with the Home Office in order to prevent illegal working.
• An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.