About the Role
This role provides comprehensive support for all sales activities, focusing on campaign management, customer service, and business development within the regional retail sector.
Responsibilities
- Option advertising space within strict time limits.
- Book campaigns on company systems and address related issues.
- Collaborate with team members to ensure smooth campaign execution.
- Develop proficiency with the company's bespoke database system.
- Provide rapid responses to customer inquiries and requests.
- Produce presentations and deliver after-sales service.
- Manage corporate entertainment plans.
- Build knowledge of company products, services, and their benefits.
- Ensure phone coverage within the team.
- Focus efforts on developing and enhancing regional retail business performance.
- Support customer base diversification across multiple agencies and specialists.
- Act as a liaison for marketplace insights between agencies and specialist teams.
Requirements
- Possess strong communication and interpersonal skills.
- Exhibit confident communication and presentation skills for all levels.
- Demonstrate excellent written and verbal communication abilities.
- Be a self-starter capable of prioritizing to meet deadlines and client expectations.
- Be self-motivated and adaptable to work independently and as part of a team.
- Share information and improve best practices with colleagues.
- Utilize initiative and approach decision-making with confidence.
- Possess strong numeracy skills with exceptional attention to detail.
- Be fully conversant with all aspects of Microsoft packages.
- Have intermediate Excel skills.
- Ideally have experience in media, preferably digital and OOH media.
- Previous experience using CRM systems for data input and report generation is advantageous.
- Demonstrate a track record of being a key contributor in high-performing teams.
- Show aptitude and desire to understand business, financials, products/services, the market, or client needs/challenges.
- Demonstrate capability to perform effectively under operational pressure and time constraints.
- Be numerate and articulate.
Skills
- Communication
- Interpersonal skills
- Presentation skills
- Written communication
- Verbal communication
- Self-starter
- Prioritization
- Adaptability
- Teamwork
- Information sharing
- Best practice improvement
- Initiative
- Decision making
- Numeracy
- Attention to detail
- Microsoft Office Suite
- Excel (intermediate)
- Media experience (digital and OOH preferred)
- CRM systems
- Reporting
- Team contribution
- Business understanding
- Financial understanding
- Product/service understanding
- Market understanding
- Client needs understanding
- Performance under pressure
- Articulation
Experience Level
- Previous experience working in a similar campaign or deadline driven environment would be an advantage
- Ideally with some experience in media (and preferably digital and OOH media)
- Previous experience using CRM systems to input data and produce reports would be an advantage
- Track record of performing as a key contributor within high performing teams
About the Company
- We believe in building a diverse and inclusive culture and positive employee experience.
- We are One Team, more than just ourselves.
- We are customer first, we understand, and help solve our customers’ problems.
- We Test & Learn, we are empowered to learn and grow, unafraid of change.
- We choose to care, we are committed to doing the right thing, the right way.
- It’s really important to us that we give as much to our colleagues as they give to us.
- Our latest Belonging Survey showed that our colleagues feel valued and listened to as we continue to build an environment where everyone can thrive, grow, belong and be their authentic selves.
- We believe that diversity of thought, experience and background provides the platform for great creativity.
Equal Opportunity
- We are committed to equal employment opportunities regardless of race, colour, ancestry, religion, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.
- Many of our Colleagues work flexibly in many different ways. Please talk to us at interview about the flexibility you need. We can’t promise to give you exactly what you want, but we do promise not to judge you for asking.
