About the Role
This role is responsible for generating revenue from the Business Growth Agency Team and your own portfolio of agencies. You will drive commercial growth and diversify revenue by proactively establishing relationships with agency planners and buyers. The role focuses on identifying new advertising spend, responding to briefs, and converting outbound sales activity into sustained campaign bookings across JCDecaux’s national portfolio.
Responsibilities
- Build client brief responses.
- Plan targeted and relevant campaigns to deliver client objectives.
- Sell the benefits of the JCD audience to agencies.
- Secure media investment.
- Provide support to agencies to ensure a smooth booking process.
- Ensure a high standard of customer care throughout the sales cycle.
- Serve as the day-to-day point of contact for assigned agency buying points.
- Build long-term trust and visibility for the JCDecaux brand.
- Run agency workshops and presentations showcasing the JCDecaux Product.
- Consult directly with agency planners to understand client marketing goals.
- Extract briefs and position OOH as a necessary line item.
- Collaborate with Data & Insight teams to create targeted, audience-led media proposals.
- Oversee the campaign lifecycle from initial booking to implementation.
- Ensure seamless coordination between departments.
- Achieve revenue, activity, and KPI targets.
- Be proactive to drive revenue growth from your portfolio.
- Support the team where necessary.
- Account manage existing agencies.
- Communicate the benefits of our audience and channels.
- Respond to customer needs and complaints.
- Resolve problems.
- Build internal collaborative working relationships with other departments.
Requirements
- Account Management Expertise
- Ability to drive value adding business conversations with agencies, over the phone or via email.
- Excellent customer service skills, ideally gained within media sales
- Excellent communication skills both verbal and written
- Customer focused attitude; ability to deliver a positive client experience
- Ability to work with minimum supervision and under own initiative to find solutions for clients
- Able to prioritize work flows; strong planning and organizational skills
- Works well under pressure.
- Confident, self-assured; driven by success and reward
- Ability to meet deadlines, work within timescales and demonstrate initiative
Skills
- Media sales
- Customer service
- Communication (verbal and written)
- Customer focus
- Problem-solving
- Planning
- Organization
- Working under pressure
- Initiative
Location
- National portfolio
Work Type
- Full-time
Experience Level
- Account Management Expertise
About the Company
- We believe in building a diverse and inclusive culture and positive employee experience.
- We are One Team, more than just ourselves.
- We are customer first, we understand, and help solve our customers’ problems.
- We Test & Learn, we are empowered to learn and grow, unafraid of change.
- We choose to care, we are committed to doing the right thing, the right way.
- It’s really important to us that we give as much to our colleagues as they give to us.
- Our latest Belonging Survey showed that our colleagues feel valued and listened to as we continue to build an environment where everyone can thrive, grow, belong and be their authentic selves.
- We believe that diversity of thought, experience and background provides the platform for great creativity.
Equal Opportunity
- We are committed to equal employment opportunities regardless of race, colour, ancestry, religion, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.
- Many of our Colleagues work flexibly in many different ways. Please talk to us at interview about the flexibility you need. We can’t promise to give you exactly what you want, but we do promise not to judge you for asking.
