About the Role
Citi Commercial Cards is a leading provider of Charge Card solutions to multi-national corporations and public sector organizations, offering global payment capabilities in over 100 countries. This senior role is responsible for leading Citi's strategy and execution of T&E business and Digital capabilities across UK and Europe, overseeing all T&E products and solutions, including Virtual Cards and digital channels.
Responsibilities
- End-to-end ownership of all Products and Solutions within the T&E space across UK and Europe.
- Lead the end-to-end product launch lifecycle for new products and capabilities, including new Virtual Card offerings and the rollout of the mobile Virtual Card Account offering.
- Develop detailed product requirements for business and regulatory enhancements and collaborate with cross-functional teams to implement required enhancements.
- Drive enhancements to our dual network issuance proposition, supporting the transformation of Commercial Cards services towards a digital-centric and API-led offering.
- Deep dive into existing portfolio to identify opportunities, look out for trends, mitigate risks and drive revenue growth and margin improvement.
- Provide client pitch support, develop compelling use cases, and conduct competitive intelligence mapping to drive commercial success for T&E and digital capabilities.
- Collaborate with Sales, Client Executives, and Onboarding Managers to identify market opportunities and support strategic business growth initiatives.
- Act as a lead Subject Matter Expert (SME) to consult for various functions, providing consultative support to Sales, Account Management, On-boarding, Technology, Operations, and other teams.
- Maintain and grow relationships within T&E vertical with Networks, Partners, and broader ecosystem players.
Requirements
- Relevant industry experience, preferably across the banking & payments space.
- Commercial or consumer cards experience strongly encouraged.
- Results-oriented, critical thinker, with strong commercial skills.
- Capability to communicate at all levels and to work in cross-functionally / highly matrixed environment.
- Strong project management skills, able to understand & influence large projects and development cycles.
- Familiarity with main product development methods (Agile, SAFe) will also be helpful.
- Ability to optimize product and GTM decisions in a complex environment with competing opportunities.
Skills
- Product Management expertise
- New Product/solution roll out experience
- Sharp commercial acumen
- Awareness of relevant innovations and market dynamics
- Project Management certification a plus (Prince2, PMP)
- Digital capabilities
- API-led offering
Location
- London
Work Type
- Hybrid working model (up to 2 days working at home per week)
- Full time
Experience Level
- Senior role
Education Level
- University degree (Bachelor and above) in Business, Finance, Engineering, Information Systems.
Salary/Compensations
- Competitive base salary (which is annually reviewed)
Benefits
- Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
- A discretional annual performance related bonus
- Private medical insurance packages to suit your personal circumstances
- Employee Assistance Program
- Pension Plan
- Paid Parental Leave
- Special discounts for employees, family, and friends
- Access to an array of learning and development resources
About the Company
- Citi is a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.
- We work hard to have a positive financial and social impact on the communities we serve.
- In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.
- Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day.
- We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.
Equal Opportunity
- Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
- If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
- View Citi’s EEO Policy Statement and the Know Your Rights poster.
