Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

The Workplace Services Coordinator will play a leading role as an ambassador of Workplace Services and Facilities, assisting with the delivery of professional and efficient support services to the office.

Responsibilities

• Undertake general administrative tasks as part of the central administration team to support the wider needs of the business, including monitoring and actioning central mailboxes.
• Assist the Management team in supporting good financial hygiene, including processing invoices, dealing with financial queries, raising purchase orders, and supporting team members with invoice processing and queries/training.
• Support with queries relating to direct deliveries, ensuring accuracy and completeness against delivery notes and purchase orders.
• Support day-to-day operations, including office maintenance and coordinating/scheduling contractor visits.
• Provide administration support to the Facilities and Workplace Services Management team.
• Maintain and distribute a weekly report of new starters and leavers.
• Maintain awareness of health and safety procedures, including first aid processes.
• Conduct regular workplace inspections to ensure the office environment meets operational and safety standards.
• Complete monthly Health and Safety floor inspections, reporting findings and overseeing completion.
• Review event supplier and contractor Risk Assessments and Method Statements before arranging building access.
• Attend site following weekend cleaning periodicals, project work, and installations for signoff.
• Complete monthly cleaning quality audits with the cleaning contractor, identifying areas for improvement.
• Attend to ad hoc incidentals on site when necessary.
• Support emergency procedures and business continuity planning.
• Act as SME for the Eptura platform, supporting projects and day-to-day management of system updates and changes.
• Assist with the coordination of office moves, changes, and desk setups.
• Provide an excellent service to clients, acting as a "go to" person.
• Assist with day-to-day issues and offer assistance and solutions.
• Consistently and appropriately update service users on progress.
• Act as a point of contact and interface between the Management team and Legal Support, as well as other internal departments (e.g., IT, Finance).
• Seek opportunities to work collaboratively with cross-functional teams to continuously improve the client experience.
• Demonstrate flexibility in supporting clients and assisting the wider team as required.
• Communicate regularly with the Management Team, Legal Support Managers, and staff at all levels to ensure exceptional service.
• Liaise with internal stakeholders and external suppliers as required.

Requirements

• Professional with a positive attitude, willing to go the extra mile to deliver exceptional service.
• Strong technical skills with the ability to utilize electronic systems and packages to effectively manage day-to-day tasks to increase efficiencies.
• Demonstrates a willingness to make suggestions in support of a continuous improvement in culture.
• Effectively manages time with the ability to prioritize workload to meet changing needs.
• Ability to work independently in a high-pressure environment.
• A strong team player with a high degree of initiative and self-confidence who understands the need to work collaboratively to deliver services for the benefit of the team/firm.
• Strong attention to detail with the ability to work to tight deadlines, planning and prioritizing workload to achieve service delivery.
• Excellent verbal and written communication skills with the ability to build and maintain constructive and supportive relationships.
• Takes ownership to actively develop knowledge and skills, demonstrating a willingness to broaden experience to ensure service delivery.
• Proficient in the use of Microsoft suite packages.
• Strong oral and written communication skills.

Skills

• Microsoft suite packages
• Eptura platform
• Verbal communication
• Written communication
• Attention to detail
• Time management
• Prioritization
• Problem-solving
• Customer service
• Financial administration
• Health and safety procedures
• Risk assessment
• Contractor coordination

Location

• London

Work Type

• Hybrid
• Full-time
• 12 Month Fixed term contract

About the Company

• Clyde & Co is committed to providing extensive, personal and professional development opportunities for our people, enabling them to be highly effective in their current role as well as assisting them in fulfilling their career aspirations.
• When you work at Clyde & Co, you join a team of 500 partners, 2,400 lawyers, 3,200 legal professionals and 5,500 people in nearly 70 offices and associated offices worldwide.
• Our values are the principles that guide the decisions we make, unite us in our endeavours and strengthen our delivery, for both our clients and our firm. We work as one, excel with clients, celebrate difference and act boldly.
• We are committed to operating in a responsible way by progressing towards a diverse and inclusive workforce that reflects the communities and clients it serves.
• We are devoted to providing an environment in which everyone can realise their potential, using its legal and professional skills to support its communities.
• We do this through pro bono work, volunteering and charitable partnerships, and minimising the impact it has on the environment, including through our commitment to the SBTi Net-Zero standard and the setting of ambitious emissions reduction targets.

Equal Opportunity

• Clyde & Co is proud to be an equal opportunities employer.
• Our values encourage us to support fairness, celebrate diversity and prohibit all forms of discrimination in the workplace to allow everyone to excel at work.
• Therefore, we welcome and encourage all applications from suitably qualified individuals, regardless of background or identity.