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About the Role

As a Sales & Marketing Booking Agent, you will be the primary point of contact for prospective clients, guiding them from initial contact to successful booking. Your sales-oriented mindset, strong communication skills, and organizational talent will ensure an excellent customer experience and contribute to the company's growth. You will collaborate closely with the team, diligently maintain the CRM, and build lasting customer relationships.

Responsibilities

Support sales and key account management for our German locations.
Handle incoming inquiries via phone, email, and chat, providing friendly and professional service.
Qualify incoming leads, actively follow up on prospects and booking requests, and guide potential customers to successful booking.
Build long-term customer relationships and serve as a reliable contact throughout the booking process.
Meticulously maintain customer and prospect data in our CRM system, ensuring high data quality.
Work towards sales goals and actively contribute to achieving booking and conversion targets through a high closing rate.

Requirements

Excellent German and English communication skills, both written and verbal.
A strong sense for customer needs, a service-oriented approach, and enthusiasm for sales.
Structured work habits, goal orientation, and the ability to organize tasks independently and efficiently.
Comfortable using CRM systems and digital tools as part of daily work.

Skills

Sales
Marketing
Booking
Customer Relationship Management (CRM)
Communication
Organization
Lead Management
Customer Service

Location

Germany

Work Type

Full-time
Permanent
Hybrid
Mobile Work

Experience Level

Not specified

Education Level

Not specified

Benefits

Permanent position in a modern, dynamic, and growth-oriented work environment.
Regular employee reviews and clear communication regarding processes.
Transparent, minute-by-minute time tracking with electronic overtime regulation.
Special day off for your birthday.
Flexible working hours.
High degree of creative freedom and personal responsibility.
Individual training budget for each employee and the team.
International, collegial team with flat hierarchies.
Event budget per team per year.
Close collaboration within the Marketing & Sales team.
Direct involvement in the operational and strategic development of a growing European platform.
Close collaboration with management and international partners.
Modern company culture with flat hierarchies, personal responsibility, and short decision-making processes.

About the Company

Home & Co is a growing European platform.

Equal Opportunity

Personal data collected during the application process will be processed solely for the purpose of conducting the selection process in accordance with applicable data protection regulations. Data will not be shared with third parties and will be deleted after the process, adhering to legal deadlines.