Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

Serve meals to patrons in a dining establishment while providing exceptional guest service. Play a key role in ensuring a great guest and colleague experience.

Responsibilities

• Perform opening and closing sidework per checklists.
• Greet customers, answer questions, and make suggestions regarding food and drinks.
• Write order on check or memorize it.
• Relay order to kitchen and serve courses from kitchen and service bars to guests.
• Observe diners to respond to any additional requests and to determine when meal has been completed.
• Properly record all sales transactions and secure accurate payment.
• Familiarize and be knowledgeable of current food and beverage offerings.
• Assist in maintaining the cleanliness of the Restaurant and surrounding areas.
• Assist in checking all fixtures, equipment and conditions for proper operation, settings and maintenance. Report deficiencies.
• Provide information pertaining to hours and available services of the hotel to guests.
• Clear, clean and reset tables for dining as needed.
• Greet guests, escort them to tables, and provide menus as needed.
• Schedule dining reservations and handle special guest requests as needed.
• Answer phones in accordance with proper telephone standards as needed.

Requirements

• Self-motivated with a strong work ethic and a drive to exceed expectations.
• Excellent communication skills.
• Ability to establish rapport with guests and colleagues.
• 3 to 6 months related experience.
• High school diploma or general education degree (GED); or equivalent combination of education and experience.
• Exceptional customer service skills.

Skills

• Customer service
• Communication

Work Type

• Full-time

Experience Level

• 3 to 6 months related experience

Education Level

• High school diploma or general education degree (GED)

Salary/Compensations

• $10.70 per hour plus tips

Benefits

• Comprehensive benefit packages for full-time positions
• Hotel room discounts at our locations around the globe
• Discounts on food and beverages
• Professional development and advancement opportunities

About the Company

• A leader in the hospitality industry.
• Cultivates a workplace that feels like home and brings out the best in employees.
• Offers numerous opportunities for professional development and advancement.