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About the Role

Client Partners are trusted advisors guiding business transformation through technology. They act as a bridge between delivery teams, business stakeholders, and technology leaders, aligning customer strategies with Thoughtworks' offerings to drive mutual growth and reinforce industry leadership. This role focuses on expanding our footprint and managing major accounts within the Retail/Travel sector.

Responsibilities

Achieve established revenue targets, forecast and manage sales, revenue and margins at existing customers.
Establish, grow and nurture long-term, value-based relationships with senior client stakeholders, focusing on 1-3 accounts at a time.
Partner closely with technical leaders to support the delivery team, ensuring they have what they need to be successful.
Engage in consultative business development, growing relationships both vertically and horizontally.
Approach client executives as true business partners, expanding the company’s breadth and depth to its full potential.
Take a consultative approach to working with C-level executives and other stakeholders to achieve their business goals, redefine their industries, drive complex negotiations and resolve conflicts.
Help develop a range of IP and best practices around client and portfolio development to build the client base into a significant strategic asset.
Identify opportunities to improve the partnership and increase revenue by understanding a client’s strategy inside out.
Maintain a watchful eye on how Thoughtworks’ executes engagements and take a proactive approach to mitigating potential risks.
Stay current with Thoughtworks’ business strategy and IT goals.

Requirements

Experience in executive revenue-generating roles with comprehensive business acumen.
Understand agile custom software delivery and can motivate tech teams with creativity and enthusiasm.
Well versed in agile delivery best practices.
Forward-thinking mindset, infusing thought leadership and innovation into client partnerships.
Solutions-oriented consultant, influencing decisions by bringing in relevant industry trends and client stories.
Ability to balance strategy and execution, crafting visions and taking a progressive stance on agendas that drive change.
Comfortable interfacing with C-suite on their strategy, ensuring expected outcomes and proposing new revenue-generating solutions.
Ability to translate abstract, technical or strategic concepts into actionable ideas.
Thrive in a collaborative, flat environment that values transparency, openness, feedback and change.
Comfortable with negotiation as an opportunity to establish credibility and rapport.

Skills

Business Acumen
Agile Custom Software Delivery
Agile Delivery Best Practices
Consultative Selling
Relationship Management
Negotiation
Strategic Planning
Revenue Generation
Client Management
Team Motivation

Location

Remote

Work Type

Full-time

Experience Level

Senior

Salary/Compensations

$220,000—$350,000 USD

Benefits

https://www.thoughtworks.com/en-us/careers/benefits

About the Company

Thoughtworks is a dynamic and inclusive community of bright and supportive colleagues revolutionizing tech.
As a leading technology consultancy, we’re pushing boundaries through purposeful and impactful work.
For 30+ years, we’ve delivered extraordinary impact together with our clients by helping them solve complex business problems with technology as the differentiator.
We see value in helping each other be our best and that extends to empowering our employees in their career journeys.

Equal Opportunity

At Thoughtworks, we use AI tools to support our recruitment team with administrative tasks such as drafting communications, scheduling interviews and writing job descriptions. Crucially, our AI tools do not screen, assess, rank or make hiring decisions. Every application is reviewed by our team and all selection decisions are made exclusively by our interviewers and hiring managers. We are committed to fairness and responsible AI. We actively manage our AI systems by testing, monitoring for biased outcomes and implementing mitigation measures. We hold our third-party vendors to these same high standards through a rigorous governance process. For additional information, please see our full Thoughtworks AI Policy for Recruitment.