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About the Role
Outward is seeking proactive and passionate Community Outreach Officers to join their team. This community-based role supports adults with learning disabilities to achieve independence by developing new skills, finding social activities, managing housing, finances, and maintaining a healthy lifestyle. The position offers a unique blend of direct support, service coordination, and professional networking.
Responsibilities
- Assist with claiming benefits, including form completion and DWP liaison.
- Provide support with budgeting and financial planning.
- Assist with job applications, including CV and form completion.
- Encourage and facilitate participation in meaningful activities.
- Identify and address safeguarding concerns.
- Support individuals with at-risk tenancies, including legal advice liaison and landlord communication.
- Promote healthy lifestyles and connect individuals with healthcare services.
- Attend appointments and provide detailed written feedback.
- Prompt and encourage household chores, cooking, and shopping to foster self-reliance.
- Assist in accessing community resources and local services.
- Provide prompting and encouragement for personal care.
- Provide prompting and encouragement for medication management.
- Engage in skill-sharing and supervision to promote self-reliance.
Requirements
- Good understanding of safeguarding and risk management in a care/support setting.
- Knowledge of health and safety issues in supported housing or care environments.
- Understanding of confidentiality, GDPR, and data protection principles.
- Access to a smartphone for SMS and authentication apps.
- Right to Work in the UK (visa sponsorship not provided).
Skills
- Direct support
- Service coordination
- Professional networking
- Support planning
- Key working
- Rota management
- Person-centred support
- Communication
- Problem-solving
- Active listening
Location
- North London
- East London
Work Type
- Full-time
- Part-time
Experience Level
- Not specified
Education Level
- NVQ Level 2 or 3 in Health and Social Care (or equivalent) - Desirable
- Additional training in PBS, safeguarding, or housing-related legislation - Desirable
Salary/Compensations
- Real Living Wage
Benefits
- 25 days Annual Leave excluding Bank Holidays (pro rata for part time)
- Comprehensive Learning & Development Programme
- Cycle-to-Work Scheme
- Death in Service Benefit
- Health Assured – Employee Assistance Programme
- Eye care Vouchers
- Flu Jab Reimbursement
- Pension Scheme
- Purchase Additional Annual Leave
- Refer-a-Friend Scheme
About the Company
- Outward has provided high-quality support and care services to vulnerable people in London for 50 years.
- The organization supports adults with learning disabilities, autism, mental health needs, and complex needs.
- Outward supports over 1,000 people across nine boroughs.
- Core values are engage, enable, and empower.
- Outward is an accredited Living Wage Employer, committed to paying the Real Living Wage.
- The Real Living Wage is updated annually by the Living Worth Foundation.
Equal Opportunity
- Committed to equal opportunities and welcome applications from all sections of the community.
- Applies Equal Opportunities Policy at all stages of recruitment and selection.
- Selection is carried out without regard to gender, sexual orientation, marital status, colour, race, nationality, ethnic or national origins, religion or belief, age or trade union membership.
- Aspires to become Disability Confident Committed.
- Aims to ensure a fair proportion of disabled applicants meeting minimum criteria are offered an interview.
- Disabled candidates meeting criteria can indicate disability for an Offer Of an Interview (OOI).
- False declaration of disability will impact the application.
- Committed to safeguarding and promoting the welfare of adults at risk.
- Requires a DBS for successful candidates working with or having access to adults at risk and/or their records.