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About the Role

As the primary point of contact for clients, you will guide them through the entire process of various events, including conferences, concerts, and other gatherings of up to 500 attendees. This role involves client acquisition, proposal creation, conducting site visits, and ensuring client satisfaction.

Responsibilities

• Serve as the first point of contact for clients.
• Accompany clients throughout the entire process of their diverse events (conferences, concerts, events) with up to 500 participants.
• Responsible for acquisition and proposal creation, conducting viewing appointments, and ensuring many satisfied guests.
• Independent planning, execution, and follow-up of events.
• Communication and coordination with clients on one side and with external service providers and internal departments, especially our own gastronomy department and the technology team, on the other side.
• Invoice creation.
• Support with internal and external marketing/sales activities such as the Tour of SPECIAL PLACES or participation in trade fairs.
• As the operator of the French Cathedral observation deck, a restaurant, and an active member of (sustainability) networks, BESONDERE ORTE offers a wide range of other possible tasks beyond daily business.

Requirements

• Completed training as an event manager, a degree in hotel, trade fair, or event management, or a comparable qualification with initial professional experience.
• Enjoy successfully marketing our event locations with services such as event technology and catering.
• Highly organized and very reliable.
• Enjoys teamwork and communicates easily with clients and service providers.
• Proficient in German and confident in English.
• Proficient in MS Office programs and open to learning new tools like our CRM and booking software.
• Enjoys the further development of our products and services.

Skills

• Event Management
• Client Acquisition
• Proposal Creation
• Event Planning
• Event Execution
• Event Follow-up
• Client Communication
• Service Provider Coordination
• Internal Department Coordination
• Invoicing
• Marketing
• Sales
• MS Office
• CRM Software
• Booking Software

Location

• Berlin

Work Type

• Full-time
• Hybrid
• Homeoffice

Experience Level

• Entry-level
• Professional

Education Level

• Training as an event manager
• Degree in hotel, trade fair, or event management
• Comparable qualification

Benefits

• 2-year fixed-term employment contract with the possibility of permanent employment.
• Company pension plan.
• Company disability insurance.
• Subsidy for company ticket and job bike.
• Flexible working hours.
• Home office option.
• 28 to 30 days of vacation per year (depending on length of service).
• Structured and thorough onboarding.
• Further training opportunities.
• Regular feedback discussions.
• Flat hierarchies.
• Short decision-making paths.
• Open communication culture.
• Team events and meetings.
• Weekly team training sessions.
• Workplace directly in the Umweltforum (bright office floor, green electricity) and in the French Cathedral with a view of Gendarmenmarkt.
• Continuous improvement process.
• Support for professional development.

About the Company

• BESONDERE ORTE in Berlin: Event locations, observation deck, and restaurant.
• 25 years of passionate hospitality and a future-proof employer.
• Top employer according to kununu.
• Awarded for excellent training quality by the IHK Berlin.
• EMAS-certified company.
• Recipient of the German Sustainability Award.