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About the Role

Provectus is seeking an Account Manager to manage and grow the company's existing client base on the East Coast. This role involves managing a portfolio of active and recently closed accounts, driving renewal and expansion revenue, and serving as a trusted advisor to enterprise stakeholders. The Account Manager will oversee multiple engagements, track delivery health, identify upsell/cross-sell opportunities, and ensure client commercial engagement, with a need for commercial fluency in AI offerings, particularly those based on Anthropic's Claude.

Responsibilities

Manage a portfolio of active Provectus clients on the East Coast, serving as the primary commercial point of contact.
Track engagement health, project milestones, and client satisfaction in coordination with delivery leads.
Manage contract renewals, SOW extensions, and change orders.
Maintain clean CRM records and accurate revenue forecasts.
Identify and pursue expansion opportunities within existing accounts, including new workstreams, additional business units, and adjacent use cases.
Conduct executive business reviews with key accounts to align on outcomes, surface new needs, and strengthen relationships.
Achieve quarterly expansion and renewal revenue targets.
Collaborate with Business Development Managers on smooth handoffs from new logo closure to ongoing account management.

Requirements

5-6 years of experience in account management or customer success within consulting.
Experience managing a portfolio of complex accounts simultaneously, including renewal negotiations, expansion cycles, and multi-stakeholder relationships.
Comfort operating at multiple levels within a client organization, from project leads to executives.
Strong commercial instincts to identify expansion opportunities through relationships.
Vertical experience in Financial Services or Life Sciences.
Experience managing clients adopting emerging technologies (AI, cloud, data modernization) with significant internal change management complexity.
Existing East Coast enterprise client network with relationships at the VP or C-suite level.
Familiarity with AI/ML consulting or data solutions to conduct informed conversations about scope, delivery approach, and value realization is preferred.
Willingness to travel up to 40% for customer meetings, executive briefings, onsite workshops, conferences, and business development activities.

Skills

Account management
Customer success
Consulting
Commercial fluency
AI/ML consulting
Data solutions

Location

East Coast

Work Type

B2B contract
Full-time

Experience Level

5-6 years

Salary/Compensations

OTE range $200k

Benefits

Unlimited Vacation policy
Generous health, vision, and dental insurance
401(K) matching plan

About the Company

Provectus is a Premier AWS partner and an Anthropic Strategic Partner, helping enterprises across Financial Services and Life Sciences design, build, and operate production AI systems.
Our Forward Deployed Engineering model lets us embed with clients and deliver AI outcomes, not just advice.
With offices in North America, LATAM, and EMEA, we partner with clients worldwide and are obsessed with reimagining how they operate and compete.
Provectus is an Artificial Intelligence consultancy and solutions provider, helping businesses achieve their objectives through AI and data-driven innovation organization-wide in such industries as Financial Services, Insurance, Healthcare & Life Sciences, Retail & CPG, Media & Entertainment, and Manufacturing.
We are recognized by industry analysts as a leading provider of AI solutions across key business domains.
At Provectus, we value innovation, ownership, and collaboration — and we are looking for people who want to grow with us and make an impact.