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About the Role

We are seeking a specialized Technical Writer to enhance our digital ecosystem documentation in a part-time freelance capacity. The role involves translating complex processes like 3D rendering pipelines, metadata schemas, API integrations, and secure portal access into clear documentation for various stakeholders.

Responsibilities

• Produce functional specifications from discovery and implementation artifacts.
• Create and maintain developer documentation, including REST APIs and integration guides.
• Write user-focused documentation, tutorials, FAQs, and knowledge base content.
• Document complex workflows related to 3D digital asset ingestion, version control, metadata tagging, taxonomy, and rendering pipelines.
• Create clear administrative and end-user documentation detailing portal configuration, single sign-on (SSO), role-based access control (RBAC), and asset sharing protocols.
• Collaborate with developers, product managers, designers, QA engineers, 3D technical artists, and business stakeholders to gather and validate information.
• Maintain documentation using Markdown (e.g., within Obsidian) following documentation-as-code practices.
• Create diagrams, workflow maps, wireframe annotations, and process documentation.
• Establish documentation standards, templates, and review processes as needed.

Requirements

• 3+ years of technical writing experience in Digital Asset Management (DAM) systems, complex web applications, or SaaS platforms.
• Strong understanding of 3D digital asset lifecycles, file formats (glTF, USD, FBX, OBJ), metadata management, and creative workflows (e.g., Maya, Blender, Unreal Engine, CAD).
• Experience documenting digital portals, user onboarding, permission tiers (RBAC), and SSO.
• Proficiency with modern Docs-as-Code workflows (Markdown, Git/GitHub) or headless CMS platforms (ReadMe, GitBook, Confluence).
• Strong understanding of REST APIs, JSON, authentication, and web technologies.
• Excellent written communication skills, with the ability to tailor content for both technical and non-technical audiences.
• Ability to independently interview stakeholders and synthesize information from multiple sources.
• Bachelor's degree in English, Computer Science, Visual Effects & 3D Animation, Information Architecture, or equivalent practical experience.
• Familiarity with Obsidian and static site generators such as MkDocs.
• Knowledge of Mermaid or similar diagramming tools.
• Experience with documentation automation, CI/CD, and AI-assisted authoring.
• Understanding of accessibility, UX writing, and content strategy.
• Knowledge of game production or the Unreal Engine pipeline.

Skills

• Technical Writing
• Digital Asset Management (DAM)
• SaaS Platforms
• 3D Digital Asset Lifecycles
• File Formats (glTF, USD, FBX, OBJ)
• Metadata Management
• Creative Workflows (Maya, Blender, Unreal Engine, CAD)
• Digital Portals
• User Onboarding
• RBAC
• SSO
• Docs-as-Code
• Markdown
• Git/GitHub
• Headless CMS
• REST APIs
• JSON
• Authentication
• Web Technologies
• Obsidian
• MkDocs
• Mermaid
• Documentation Automation
• CI/CD
• AI-assisted Authoring
• Accessibility
• UX Writing
• Content Strategy
• Game Production
• Unreal Engine Pipeline

Work Type

• Part-time
• Freelance

Experience Level

• 3+ years

Education Level

• Bachelor's degree in English, Computer Science, Visual Effects & 3D Animation, Information Architecture, or equivalent practical experience.

About the Company

• Journey is a global design and innovation studio pioneering multidimensional experiences (MDX) that transform how people perceive, engage, and interact with the world.
• With studios in New York, London, Miami, and Dubai, we blend strategy, design, technology, and narrative to create sensory-rich journeys that ignite emotion and deepen connections between people, brands, and culture.
• Founded in 2022 by visionary leaders, we unite award-winning studios ICRAVE, Squint/Opera, 59, and VMI Studio to form a multidimensional design practice with unparalleled expertise across physical, immersive, and digital realms.
• Our framework, the Journey Experience Stack, continuously evolves to embrace new capabilities and creative possibilities, focusing on enhancing the human experience.
• No other full-service studio practices multidimensional design or integrates its experience capabilities with this level of sophistication.
• Whether reimagining the hospital-patient relationship, creating immersive entertainment venues, revolutionizing live theater, or crafting virtual twins that accelerate ideas from vision to reality, Journey's work is pioneering a shift in how people engage with the world.
• The Multidimensional Experience Agency
• Journey is a global design and innovation agency shaping the future through multidimensional experiences (MDX) that connect people, brands, and culture.
• Our layered MDX approach crafts story-driven, sensory-rich engagement across physical, immersive, digital, and virtual spaces—fuelled by creative and technological innovation.
• Born from a legacy of pioneering studios, Journey blends strategic thinking with deep creative expertise to deliver solutions across industries.
• Journey’s MDX approach fuels growth and forges lasting value for audiences and partners, by creating cultural connections that resonate with impact.
• Start your journey here www.journey.world