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About the Role

This is a customer-facing role focused on revenue generation by meeting customer needs within the personal banking and Advance customer segments. It involves providing excellent customer experiences and encouraging multi-channel engagement.

Responsibilities

• Undertakes all product sales except material risk products using EDRAS based sales process.
• Provides referrals to Wealth Sales and Branch Specialists based on customer needs.
• Engages and discovers customer needs upon branch entry.
• Acquires new to bank customers.
• Deepens relationships with customers.
• Delivers service excellence.
• Promotes and delivers multi-channel engagement.
• Supports the branch.
• Protects the bank through vigilance against fraud, knowing your customer, adhering to regulations/policies, and minimizing operational risk.

Requirements

• Must meet minimum criteria for the role.

Work Type

• Branch Based

About the Company

• At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, socio-economic background or age.
• We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best.
• We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

Equal Opportunity

• Being open to different points of view is important for our business and the communities we serve.
• We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.
• If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk via hsbc.recruitment@hsbc.com.