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About the Role

As a Customer Delivery Driver, you will deliver Waitrose produce and provide Partner-led service to customers' doors from our Customer Fulfilment Centre in Coulsdon. Deliveries are for online orders within London and surrounding areas. An additional Night Premium of £3.75 per hour applies to hours worked between 22:00 - 06:00. Applicants must be 18 years or older.

Responsibilities

• Checking delivery routes for the day.
• Ensuring all appropriate vehicle safety checks are complete, maintaining full road compliance and health and safety.
• Acting as an ambassador for the Waitrose brand with a primary focus on customer service.
• Assisting customers with their shopping and building rapport.
• Supporting the wider CFC team with general shopkeeping tasks when required.

Requirements

• Full valid B-Category UK manual driving licence with no more than 6-points.
• Great customer service skills.
• Ability to cope with the physical requirements of the role, including lifting crates, walking up staircases, and moving cages.

Skills

• Customer service

Location

• Coulsdon
• London

Work Type

• Permanent
• Full time

Experience Level

• Partnership Level 10

Salary/Compensations

• £15.98 Hourly

Benefits

• Night Premium at a rate of £3.75 per hour for hours worked between 22:00 - 06:00.
• Support for flexible working, which may include flexible or compressed hours, job sharing, or shorter hour contracts.

About the Company

• The Partnership is the UK's largest employee-owned business, comprising John Lewis and Waitrose.
• The company's purpose is to build a happier world.
• Focus on being brilliant at retail, with continuous innovation, adaptation, and diversification.
• Commitment to 'Never Knowingly Undersold' on price, quality, and service.
• Partners share ownership responsibilities and rewards, contributing through their voices.
• Emphasis on treating everyone with kindness and respect.
• Creating an environment where Partners belong, can be themselves, and thrive.
• Focus on individual and collective growth.

Equal Opportunity

• Some roles are subject to pre-employment vetting, which may include DBS checks.
• DBS checks are carried out by a third-party registered body.
• Financial probity checks may also be required for some roles.