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About the Role
Lead Social Creative strategy while mentoring a team of specialists, to deliver on the vision on some of the most exciting global brands. Drive strategy, commercial impact, and specialist growth within the UK Paid Social & Creative service offering.
Responsibilities
- Lead the Creative & Social Performance strategy on 5-6 clients, ensuring work ladders up to broader commercial and brand goals.
- Deliver and optimize Creative Roadmaps that directly tie into wider business goals, proactively identifying opportunities, challenges, and solutions.
- Develop robust creative concept sessions, briefing ad ideas into production and leading continuous testing and iteration cycles in partnership with the Studio team.
- Directly manage a team of 4+ Specialists and lead departmental recruitment.
- Translate agency goals into a clear vision that gives every team member a "why."
- Role-model the s360 DNA establishing rituals that reinforce a high-performing and positive environment.
- Build trusted partnerships by proactively steering client discussions, owning insights, and communicating with clarity.
- Lead high-level commercial conversations, including scope changes and repricing, ensuring Paid Social work remains impactful for clients and profitable for the agency.
- Lead high-stakes pitches and strategy resets, translating Paid Social & Creative audits into a compelling commercial narrative for Executive Leadership.
- Define and refine repeatable frameworks and playbooks across Creative & Social to ensure high-value work remains sustainable and profitable.
Requirements
- 7+ years in industry, with at least 5 years experience in a strategic role in performance creative, paid social, growth strategy or media buying.
- Strong understanding of the changing Social ecosystem, and the role creative strategy plays in driving growth.
- Direct experience growing DTC or Ecom brands through Creative Performance strategy.
- Management experience with leading, shaping and motivating a team.
- Confidence to lead complex brand strategies while keeping team mentorship at the centre of your day-to-day work.
Skills
- eCommerce
- retail
- Paid Social
- Creative Strategy
- Performance Strategy
- Growth Strategy
- Media Buying
Location
- London
Work Type
- Hybrid working
- Flexible working hours
- Work remotely internationally
Experience Level
- 7+ years in industry
- 5+ years in a strategic role
Benefits
- 40% of time in the office
- Annual professional development budget (£250-£2,000)
- 5 PD days for learning & development
- 25 days annual leave
- Birthday off
- 2 MIND mental health days
- 1 volunteering day
- Tenure based additional leave (from year 3)
- Parental leave policy (up to 6 months at full pay)
- Access to free mental health support and counselling
- Tech set-up including new iPhone & contract
- Home working tech kit
- Summer Fridays (early finishes in June, July & August)
- 4% employer pension contribution
- Access to Penfold Pensions
About the Company
- Purpose is to transform retailers into ecom leaders.
- Plug expertise gaps for clients and give brands access to a leading technology stack, designed for retailers.
- Culture where employees genuinely enjoy their work and are empowered to experience career firsts.
- Work environment built around inclusivity, mutual respect, and the belief that ‘attitude creates ability’.
- Team is passionate about what they do, keen to collaborate, work hard, and have fun.
Equal Opportunity
- Celebrate multiple approaches, points of view and backgrounds.
- Work hard to build a culture that encourages and supports everyone to be their full authentic selves at work.
- Provide accommodations during the application process to make it more accessible.
- Encourage sharing of pronouns and other information to make the experience enjoyable.