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About the Role

Take the lead in your own Co-op store, with full responsibility for making a difference in your community. This role comes with a competitive salary and a brilliant benefits package. You'll take ownership of your store’s performance, leading both the commercial and community strategies to make a real difference locally. By building and developing a strong team, you’ll create a positive environment where colleagues can grow and deliver a fantastic shopping experience. From supporting local causes to growing Co-op membership and services, you’ll help bring our purpose to life, showing customers, colleagues and members the impact Co-op has across your local community.

Responsibilities

Lead, coach and develop your team to deliver great service and bring the Co-op difference to life
Build an inclusive, high-performing culture where colleagues feel valued and confident to speak up
Take ownership of your store’s performance, using commercial insights to drive sales and improve results
Make sure your store is safe, legal and running smoothly
Recruit, develop and support your team, taking ownership of HR processes and people management decisions

Requirements

Experience leading and developing a team in a busy, service-focused environment
Confident communicator who can coach and inspire others to perform at their best
Strong problem-solving skills and the resilience to manage a fast-paced store environment
Ability to understand and use commercial information to make decisions and improve performance
Hands-on approach, with the flexibility to support the team and keep the store running smoothly

Location

London, Gainsborough Studios

Work Type

Full-time
Permanent

Salary/Compensations

£37,440 - £41,600

Benefits

Annual bonus
Full training and access to coaching and career development resources
36 days holiday including bank holidays (rising to 39 with service)
30% off Co-op branded products in store
Pension with up to 10% employer contributions
Flexible access to your pay as you earn it
24/7 access to GP appointments, and colleague support programme
Cycle to work scheme
Market-leading policies to help you through life’s big moments

About the Company

At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So, when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive.

Equal Opportunity

We’re building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work.
We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we’ll support you.