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About the Role

This is a unique opportunity for an experienced luxury hospitality leader to join the founding team and help shape the guest experience at the landmark Waldorf Astoria London – Admiralty Arch, a highly anticipated new luxury hotel opening later this year.

Responsibilities

• Upholding world-class service standards recognised by Forbes.

Requirements

• Passionate about delivering an exceptional fives star guest experience.

Location

• London

Work Type

• Full-time

Experience Level

• Experienced luxury hospitality leader

Benefits

• Complimentary, nourishing meals provided while on duty
• Exceptional development programmes
• Opportunities to make a meaningful impact through industry-leading Corporate Responsibility initiatives
• Team Member Travel Programme, offering exclusive discounted stays and 50% off food & beverage
• High street savings through Perks at Work
• 28 days’ holiday, including bank holidays, rising to 33 days with length of service

About the Company

• Waldorf Astoria London - Admiralty Arch is a highly anticipated new luxury hotel opening later this year.
• Located at the end of The Mall opposite Buckingham Palace, Waldorf Astoria London – Admiralty Arch will feature 100 elegant rooms and suites and 17,500 sqft of private residences.
• The hotel will open with two signature restaurants - Coreus by Clare Smyth and Café Boulud by Daniel Boulud.
• Guests will also enjoy a world-class spa, state-of-the-art fitness facilities, and a collection of grand event spaces, including a ballroom for up to 320 guests.
• Waldorf Astoria Hotels & Resorts is Hilton’s flagship luxury brand, known for its timeless elegance, iconic properties, and sincerely elevated service that delivers bespoke, once-in-a-lifetime experiences in the world’s most sought-after destinations.
• Hilton is the UK’s #1 Great Place to Work 2026.
• At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible.
• As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
• Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune.
• Hilton supports your journey every step of the way.