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About the Role

The Test Proctor position is responsible for providing a secure exam delivery and superior customer service in a comfortable, friendly environment.

Responsibilities

• Understands and complies with all testing procedures.
• Checks in examinees, verifies identification, and explains the exam process.
• Monitors examinees while testing.
• Maintains a secure testing environment.
• Communicates with internal departments to investigate and fix technical issues.
• Strictly adheres to company policies using careful judgment.
• Other duties as assigned.
• Maintains regular and reliable attendance.

Requirements

• Minimum of 1 year customer service experience required.
• Must be flexible in work hours and days.
• Must be comfortable in a quiet testing environment.
• High school diploma or equivalent.

Skills

• Strong communication skills
• Beginner to Intermediate experience in Microsoft Office (Word, Excel and Outlook)
• Basic computer skills
• Demonstrates flexibility and teamwork.

Location

• Interior/Office

Work Type

• Part-time

Experience Level

• 1 year customer service experience

Education Level

• High school diploma or equivalent