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About the Role
This role provides vital administrative and operational support across the organization, acting as a key liaison with People & Culture, Finance, and IT. Responsibilities include coordinating office operations, improving internal processes, supporting employee engagement initiatives, and fostering a high-performing workplace culture.
Responsibilities
- Provide high-level administrative support to the CEO, including expense reconciliation, correspondence preparation, document and filing management, travel coordination, and other executive administration activities.
- Assist in the planning and delivery of strategic projects and key events, while preparing reports, presentations, and communications for internal and external stakeholders.
- Manage the day-to-day operations of the Tennis NSW office, overseeing support services, contractor relationships, fleet management, and ensuring a professional, efficient, and values-driven workplace environment.
- Administer business services finances, including invoicing, payments, and contract management, while partnering with Tennis Australia shared services teams to identify and implement process improvements that enhanced operational efficiency.
- Demonstrate a strong commitment to workplace health, safety, and wellbeing by adhering to organisational OH&S policies and procedures, participating in safety training and return-to-work programs, and proactively reporting hazards, incidents, and workplace risks.
- Foster a safe and compliant work environment by taking responsibility for personal and team safety, seeking guidance on new procedures, and supporting organisational compliance with health, safety, and environmental legislation.
Requirements
- Strong office management background, including stakeholder coordination, contractor management, process improvement, and supporting a positive workplace culture.
- Advanced administrative professional with strong proficiency across the Microsoft 365 suite, including Word, Excel, PowerPoint, Teams, and calendar management.
- Experienced in coordinating complex schedules, appointments, meetings, and travel arrangements, with exceptional organisational skills and attention to detail.
- Skilled in professional business writing, stakeholder communication, finance and procurement administration, and prioritising competing demands while exercising sound judgement.
- Demonstrates professionalism, discretion, integrity, and the ability to remain calm and effective under pressure while managing relationships with diverse internal and external stakeholders.
- Proactive, adaptable, and solutions-focused, with a strong interest in sporting and event environments, a positive "can-do" attitude, and the flexibility to support events, tournaments, meetings, and functions as required.
- Hold (or be willing to obtain) a current Police Check and Working with Children Check.
- Preparedness to be flexible in regard to working hours and arrangements relating to work associated with Tennis NSW.
Skills
- Microsoft 365 suite
- Word
- Excel
- PowerPoint
- Teams
- Calendar management
- Professional business writing
- Stakeholder communication
- Finance administration
- Procurement administration
- Office management
- Stakeholder coordination
- Contractor management
- Process improvement
- Organizational skills
- Attention to detail
- Judgement
- Professionalism
- Discretion
- Integrity
- Adaptability
- Solutions-focused
Location
- Australia
Work Type
- Full-time
- Permanent
Experience Level
- Advanced administrative professional
Benefits
- Career development with a range of formal education and on the job training opportunities
- Monthly wellbeing activities and recognition through our Serving Your Success program
- Salary packaging
- A range of discounts from our sponsorship partners
About the Company
- At Tennis NSW, we’re creating a more playful world through tennis – for everyone.
- From grassroots to Grand Slams, tennis brings people together, inspires communities, and builds champions on and off the court.
- We’re a team of imaginative and passionate people who believe in the power of sport to make a difference.
- We’re committed to reflecting the communities we work and play in.
- Tennis NSW is committed to providing a safe environment for all tennis participants, including children and young people.
- We believe playing makes life better and we are always on the lookout to talented people to join our team and help us create a playful world through tennis.
Equal Opportunity
- We strongly encourage applications from women, Aboriginal and Torres Strait Islander peoples, LGBTQI+ individuals, people with disability, and people from culturally diverse backgrounds.