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About the Role

Vantage is actively seeking an experienced Senior Manager, Customer ICT for the APAC market to strategically lead and enhance design and engineering efforts for Customer Information and Communication Technology infrastructure. The role involves holistic ownership of the Customer ICT infrastructure design life cycle, working closely with other engineering teams, overseeing procurement processes, and serving as the primary point of contact for department leaders. The Senior Manager will foster seamless collaboration across functions, drive uniformity in product delivery, and work closely with others in the Design & Engineering team to improve processes and tackle engineering challenges. This role requires a professional with extensive data center design management experience and a proven track record of excellence in complex engineering projects, and a background in Customer ICT who will complement the other Subject Matter Experts in the D&E team.

Responsibilities

Lead the development, review, and continuous improvement of regional design packages, standards, and engineering specifications for ICT system designs.
Oversee the full design lifecycle from Feasibility, Concept through IFC, ensuring designs align with project requirements.
Establish and maintain regional design management processes, including tracking deliverables and monitoring KPIs.
Support sales and development teams during client meetings and technical presentations.
Provide clear updates on design progress, risks, and priorities to senior leadership.
Support procurement and regional project teams in the selection and management of consultants and engineering partners.
Maintain strong relationships with design consultants, contractors, and suppliers.
Monitor design quality and proactively identify gaps, inconsistencies, and risks within design documentation.
Ensure compliance with Vantage safety, quality, and operational standards.
Coordinate design changes across internal teams and external consultants.
Support delivery teams in resolving design-related issues during construction.
Promote innovation in design delivery, including the use of BIM, prefabrication, modularisation, and low-carbon design approaches.
Drive continuous improvement across design, procurement, and construction processes.
Lead and mentor regional design and engineering teams, fostering collaboration, performance, and knowledge sharing.
Provide input on cost implications arising from design development.
Support value engineering and change management processes.

Requirements

Minimum 10+ years of experience in design engineering, design management, or related leadership roles within data center.
Proven experience managing the full design lifecycle across complex construction projects.
Experience working with consultants, contractors, and multidisciplinary design teams across large-scale developments.
Strong knowledge of design coordination, change management, and construction delivery processes.
Commercial awareness with the ability to assess design impacts on cost, schedule, and project performance.
Strong stakeholder management and communication skills with experience working across regional and cross-cultural teams.
Familiarity with APAC construction markets, and applicable building codes.
Expected travel is 25% of the time.

Skills

Structured cabling systems (Fiber and Copper) and support systems
Rack, patch panel and ICT hardware
Outside plant (OSP) fibre networks
Carrier and telecommunications infrastructure
Meet-Me Rooms (MMR)
Network rooms and telecommunications spaces
Data center and customer ICT knowledge
MEP knowledge is considered an advantage
BIM
Prefabrication
Modularisation
Low-carbon design approaches

Location

APAC

Work Type

Full-time

Experience Level

Senior Manager
10+ years

Education Level

Bachelor’s degree in telecommunication engineering, or a related technical discipline preferred.

Benefits

Above market total compensation package
Comprehensive suite of health and welfare benefits
Retirement benefits
Paid leave benefits exceeding local expectations
Training and development

About the Company

Vantage Data Centers powers, cools, protects and connects the technology of the world’s well-known hyperscalers, cloud providers and large enterprises.
Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands.
We operate with No Ego and No Arrogance.
We work to build each other up and support one another, appreciating each other’s strengths and respecting each other’s weaknesses.
We find joy in our work and each other, actively seeking opportunities to inject fun into what we do.
Our hard and efficient work is rewarded with an above market total compensation package.
Throughout the year, the advantage of being part of the Vantage team is evident with an array of benefits, recognition, training and development, and the knowledge that your contribution adds value to the company and our community.

Equal Opportunity

Vantage Data Centers is an Equal Opportunity Employer