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About the Role

At WellLife Network, every role plays a vital part in empowering people to live their best lives. As part of one of New York’s largest nonprofit health and human services organizations, you’ll join a team dedicated to compassion, inclusion, and excellence — helping individuals and families thrive every day.

Responsibilities

• Conduct outreach activities through various methods and engage individuals with chronic medical conditions, mental health issues, and/or substance use disorders, often co-occurring.
• Conduct initial and ongoing comprehensive assessments to determine strengths and identified needs.
• Prepare and revise care plans to reflect client needs and personal goals with a focus on maintaining health and wellness.
• Maintain contact with clients at least monthly, and more often as needed, providing telephonic as well as face to face outreach, engagement, and comprehensive service planning in the field.
• Advocate for and support clients to ensure access to resources necessary to support wellness/self-management and decrease frequency of emergency room visits and inpatient hospital admissions.
• Monitor and coordinate all care for clients, including access and maintenance of medical insurance, linkage to treatment providers and community resources.
• Collaborate with community providers at least monthly as part of a multi-disciplinary team to ensure goal-directed care planning.
• Conduct crisis intervention when needed and follow up accordingly.
• Maintain detailed, timely, and accurate record keeping in an electronic medical record.
• Coordinate with supervisor, office manager, and health home outreach team in a timely manner to ensure accurate caseload status (including enrollments, closures, and screen outs).
• Complete all required monthly documentation as required to ensure continuity of engaged clients’ medical insurance and to ensure appropriate and accurate billing.
• Work as part of a care management team, attend and participate in weekly team meeting to provide feedback and share resource information relating to client needs, issues and concerns.
• Be responsible for reporting/coordinating daily office and field schedules with other members of the team and supervisor.
• Offer resources and serve as a consultant to all team members on medical/psychosocial/substance use issues as well as social service needs.
• Attend periodic trainings to enhance skill level and learn about wellness self-management and best practice skills.
• Participate in bi-weekly individual supervision to address concerns/issues and improve skill development.
• Be responsible for agency vehicles, including upkeep, documentation, and gas card when assigned.
• Be responsible for agency cell phone, laptop, and associated items.
• Follow program guidelines as outlined in the personnel manual.
• Report to the program administration any issues and/or concerns on a regular/as needed basis while working in the field.
• Maintain confidentiality at all times.
• Participate in activities of other staff members in their absence or during periods of staff shortage.
• Represent the agency at meetings, trainings not otherwise specified.
• Work flexible schedule as work schedule and locations are subject to change.

Requirements

• Bachelor’s degree and two years’ experience in Human Services required.
• New York State driver’s license and access to a vehicle required.

Skills

• Compassion
• Inclusion
• Excellence
• Outreach
• Assessment
• Care Planning
• Client Engagement
• Advocacy
• Resource Navigation
• Care Coordination
• Crisis Intervention
• Record Keeping
• Team Collaboration
• Consultation
• Training
• Supervision

Location

• Smithtown, NY

Work Type

• Full-time

Experience Level

• 2 years experience in Human Services

Education Level

• 4 Year Degree
• Bachelor's degree

Salary/Compensations

• $27.27 - $27.27 Hourly

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401k retirement plan with matching
• Paid time off
• Holidays
• Personal days
• Free and low-cost gym and wellness access and support
• Ongoing professional development
• Career advancement opportunities
• Tuition assistance
• Mentorship
• Leadership training
• Public Service Loan Forgiveness eligibility
• Flexible spending accounts
• Summer Fridays
• Gym passes
• Life insurance options

About the Company

• WellLife Network is one of New York’s largest nonprofit health and human services organizations.
• The organization is dedicated to compassion, inclusion, and excellence.
• WellLife Network helps individuals and families thrive every day.

Equal Opportunity

• WellLife Network is a qualifying employer for Public Service Loan Forgiveness.