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About the Role

Capital One Canada is seeking an experienced and strategic sales leader to lead international acceptance, focused on the Canadian market. This role will build and lead multiple teams to close acceptance gaps across the country, leveraging the Discover network's global reach.

Responsibilities

• Increase Discover network acceptance across the Canadian market.
• Develop and execute strategies to expand our acceptance footprint across merchants, acquirers, and payment service providers.
• Build and lead multiple sales teams to achieve aggregate business metrics.
• Bring further breadth and depth to our relationships across the payments ecosystem in Canada.
• Monitor performance of existing partners, ensuring key results indicators are maintained or improved.
• Negotiate profitable contracts with new and existing partners.
• Monitor market and competitor activity and provide feedback to company leadership and other key stakeholders.
• Ensure compliance with local regulations by partnering closely with risk, legal, compliance, product and pricing teams to enhance merchant and customer experience.
• Build relationships and work collaboratively with business partners and other support groups across Capital One to ensure connectivity with and support for key initiatives and growth plans.
• Display a passion for coaching and developing others through leadership style and presence.
• Display a high degree of emotional intelligence, foster good team dynamics, respond effectively to employee concerns, and maximize team member potential.

Requirements

• Experience developing deep relationships with senior level partners across many organizations within an assigned country or region.
• Experience identifying and evaluating new market opportunities globally.
• Experience negotiating new agreements with new partners and maximizing profitability and impact of existing relationships and businesses.
• Experience building, motivating and developing high-performing teams, with a track record of attracting and leading top talent.
• Experience providing creative solutions and focused on important success drivers.
• Experience facilitating teams to innovate, create and be open to change.
• Experience leading a sales organization to drive growth by building structure, process, and discipline leveraging best practices from across the industry.
• Strategic Pipeline Management.
• Analyze critical customer data to identify bottlenecks and drive sales cycle through-put.
• Aggressively pursue new relationships and new opportunities with existing partners.
• Leverage relationships to bring to life strategic plans over multiple year roadmaps.
• Deep experience in B2B negotiations across partner types and cultures.
• Proven track record of removing obstacles and influencing senior-level executive stakeholders across divisions and lines of business to achieve results.
• Balanced use of curiosity, creativity and problem solving to optimize results and impact.
• Excellent communication and partnership skills essential for interacting and communicating with key stakeholders at all levels across the company, as well as external stakeholders, to manage, inform and influence outcomes.
• Leveraging data, business context, industry knowledge and broad perspective to find mutually beneficial paths forward.
• Bachelor's degree in business, management, finance, marketing or a related field.
• At least 10 years of experience in client management, business administration or related experience.
• At least 5 years of leadership experience.
• At least 5 years of payments experience.
• MBA preferred.
• At least 7 years of leadership experience.
• At least 10 years of payments experience.

Skills

• Executive Relationship Management
• Market Expansion
• Negotiation
• Team Leadership
• Innovation Leadership
• Sales Excellence
• Strategic Pipeline Management
• Results Orientation
• Influence

Location

• 161 Bay Street (93021), Canada, Toronto, Toronto, Ontario

Work Type

• Hybrid work environment, with 3 days in the office.

Experience Level

• At least 10 years of experience in client management, business administration or related experience
• At least 5 years of leadership experience
• At least 5 years of payments experience
• At least 7 years of leadership experience
• At least 10 years of payments experience

Education Level

• Bachelor's degree in business, management, finance, marketing or a related field
• MBA preferred

Salary/Compensations

• This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es). Incentives could be discretionary or non discretionary depending on the plan.

Benefits

• One-time Work From Home allowance.
• Full coverage for spouses, domestic partners, and dependents.
• Up to $3000 in mental health coverage.
• Up to $5000 in tuition subsidies per year.

About the Company

• For 30 years, we’ve been on a mission to change banking for good and build relationships by making credit accessible, simple, intuitive and rewarding.
• We want to help Canadians succeed with credit, because we believe in people — in our customers, in our associates, and in talent like you!
• Discover is a rare and valuable global payments network with 70 million merchant acceptance points in more than 200 countries and territories.
• This acquisition adds scale and investment, enabling the Discover network to be more competitive with the largest payments’ networks and payments companies.
• This is a key foundation in Capital One's quest to build a global payments company.
• It will accelerate the company's long-standing journey to work directly with merchants to leverage its customer base, technology, and data ecosystem to drive more sales for the merchant and great deals for consumers and small businesses.

Equal Opportunity

• Capital One Canada is an equal opportunity employer committed to fostering a diverse and inclusive work environment.
• We consider all qualified applicants and will meet the needs of those requiring reasonable accommodations.
• We may use your information for automated decision making.
• We may, for certain purposes, render a decision based exclusively on automated processing of your personal information as a part of the candidate screening process.