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About the Role

As the Senior Business Analyst, you will work closely with Product Managers and Product Leads, as well as members of our Engineering and QA teams, to gather requirements, define, and design customer-centered solutions. You will be working in the Datascape team, which provides Enterprise software to Councils throughout Australia and New Zealand. In this role, you will work on in-depth analysis across different teams as we prepare to deliver new and exciting features to our customer base during a phase of rapid growth.

Responsibilities

Designing, developing, and delivering high-quality business, product, and technology analysis artifacts.
Actively participating in customer/partner research, ideation, and research and development activities.
Supporting the product and engineering design processes.
Helping the PM to prioritize the roadmap and backlog based on earliest delivered value, risk analysis, impact analysis, impact mapping, and dependencies.
Working with the Tech Lead and UX Lead to help create the overall solution design, as well as break it down into smaller portions of roadmap and sprint compatible deliveries.
Ensuring the delivery team understands the problem/opportunity domain, needs are elicited and broken down into meaningful and valuable backlog items and communicate them to the team.
Working with the product engineering team to define clear time estimates (developers, testers, tech lead, and scrum master).
Assisting the PM in identifying and managing interdependencies with other portfolios or squads.
Facilitating workshops, as well as discovery and analysis sessions.
Actively contributing to the development and adoption of effective product and business analysis practices, including high-quality analysis and documentation standards.

Requirements

Proven experience as a Business Analyst with a successful track record working in a variety of enterprise projects, in complex environments.
Ideally have worked in a Technical Analyst position, in FinTech or with a Tier 1 or 2 ERP vendor, or across multiple business areas in Local Government.
Outstanding writing and documentation skills – accuracy, brevity, and clarity, applied to business, product, and technical domains.
Strong understanding of modern software development technologies, practices, and methodologies in an Agile environment.
Strong information architecture expertise or an understanding of how knowledge links together as a cohesive system.
Ability to understand and model complex concepts and solve complex problems with consideration to business impact.
Ability to break down, analyze, and define solutions for large, poorly specified problems.
Good understanding of data structures and models.
Ability to describe how data is linked together in SQL and how those links might be expressed in JSON or XML.
Excellent collaboration and facilitation skills with ability to drive decisions working with diverse stakeholder communities, including at executive level.
Strong presentation and communication skills.
Commercial acumen with a focus on maximizing business and customer value.
Experience using Artificial Intelligence in previous roles.
Ability to evolve roles to meet changing customer, technology, and internal stakeholder requirements.
Applicants must have full Australian working rights, as visa sponsorship is not available for this role.

Skills

Business Analysis
Technical Analysis
FinTech
ERP
Local Government
Writing
Documentation
Agile Methodologies
Information Architecture
Problem Solving
Data Structures
Data Models
SQL
JSON
XML
Collaboration
Facilitation
Presentation
Communication
Commercial Acumen
Artificial Intelligence

Location

Australia
New Zealand

Work Type

Remote working
Flexi-hours

Experience Level

Senior

Benefits

Social events
Chill-out spaces
Remote working
Flexi-hours
Professional development courses

About the Company

Datacom connects people and technology to solve challenges, create opportunities, and discover new possibilities for the communities we live in.
Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.
Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services.
We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size.
It's our people that give Datacom its unique culture and energy.
We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges.
We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.