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About the Role

BJAK is building a Neobank Superapp for Southeast Asia. As a Technical Product Manager, you will own a product vertical end-to-end, from strategy and roadmap to technical design and delivery. This role involves managing products where real money moves, requiring strict adherence to licensing, compliance, and third-party rails. The position is AI-native, focusing on leveraging AI to genuinely improve outcomes while ensuring reliability, auditability, and trust.

Responsibilities

Own a vertical end-to-end, including outcomes, metrics, and a prioritized backlog.
Shape technical design with engineering, focusing on system boundaries, money-movement correctness, third-party rail reliance, and failure paths.
Make and defend hard trade-offs across correctness, speed, cost, reliability, and user experience.
Treat regulated constraints as first-class product inputs, understanding launch gates and forward-readiness.
Apply AI where it enhances outcomes, defining its decision-making scope, human-in-the-loop requirements, and evaluation methods.
Ship features against external gates, coordinating with partners and regulatory bodies.
Collaborate across Engineering, Design, Compliance, Operations, Treasury, and Finance/Reconciliation teams.

Requirements

Significant experience owning a complex technical product end-to-end.
Strong judgment and decisiveness under ambiguity.
Ability to balance ambition with technical, regulatory, and operational realities.
Capability to hold discussions with senior engineers.
Solid system design understanding, including boundaries, datastores, queues/workflows, APIs, failure modes, and consistency under concurrency.
Comfort in reading, reviewing, and challenging design documents.
Ability to sketch an architecture and a sequence diagram.
Technical proficiency sufficient for engineers not to need to simplify explanations.
Experience in a regulated or high-consequence domain (payments, banking, remittance, insurance) or demonstrable fast-ramp ability.
Understanding of the unique aspects of money movement, including correctness over convenience, irreversible states, and managing external partners.
Hands-on experience with LLM-based products.
Ability to frame a feature as evaluable (offline, online, human feedback).
Realistic understanding of hallucination, drift, and data gaps, including when a model should not be in the loop.
Strong English communication skills.

Skills

Product leadership
System design
AI judgement
LLM-based products
Evaluating AI features
Understanding of regulated domains
Money movement correctness
Technical design
Roadmap prioritization
Cross-functional collaboration
Risk management
Compliance
AI UX
Failure handling

Location

UK
London

Work Type

Hybrid

Experience Level

Senior

About the Company

BJAK's original mission is to provide smarter ways for people to plan, save, and grow their money.
Founded in 2019, BJAK built the first mobile-first insurance platform, making insurance accessible online to millions in Southeast Asia, and is now the leading insurance platform in the region.
The company is expanding to help people with spending, saving, investing, exchanging, travelling, and more, aiming to help people get more from their money daily.
BJAK has global teams with over 20 nationalities, fostering a passionate work environment.
They seek talented, driven individuals passionate about building next-generation products and redefining financial applications for everyone.