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About the Role

BJAK is building a Neobank Superapp for Southeast Asia. As a Technical Product Manager, you will own a product vertical end-to-end, from strategy and roadmap to technical design and delivery. This role involves managing products where real money moves, requiring strict attention to licensing, compliance, and third-party integrations. The position is AI-native, focusing on leveraging AI to genuinely improve outcomes while ensuring reliability, auditability, and trust.

Responsibilities

Own a vertical end-to-end, including outcomes, metrics, and a prioritized backlog.
Shape technical design with engineering, focusing on system boundaries, money-movement correctness, third-party rail behavior, and failure/recovery paths.
Make and defend hard trade-offs across correctness, speed, cost, reliability, and user experience.
Treat regulated constraints as first-class product inputs, understanding launch gates and forward-readiness.
Apply AI where it enhances outcomes, defining its decision-making scope, human oversight, and evaluation criteria.
Ship features against external gates, coordinating with partners and regulatory bodies.
Collaborate across Engineering, Design, Compliance, Operations, Treasury, and Finance/Reconciliation teams.

Requirements

Significant experience owning a complex technical product end-to-end.
Strong judgment and decisiveness under ambiguity.
Ability to balance ambition with technical, regulatory, and operational realities.
Ability to hold your own with senior engineers.
Solid system design understanding, including boundaries, datastores, queues/workflows, APIs, failure modes, and concurrency.
Comfort reading, reviewing, and challenging design documents.
Ability to sketch an architecture and a sequence.
Technical enough that engineers do not need to simplify concepts.
Experience in a regulated or high-consequence domain (payments, banking, remittance, insurance) or demonstrable fast-ramp ability.
Understanding of why money movement is different, prioritizing correctness over convenience and managing irreversible states and external partners.
Hands-on experience with LLM-based products.
Ability to frame a feature as evaluable (offline, online, human feedback).
Realistic understanding of hallucination, drift, and data gaps, including when a model must not be in the loop.
Strong English communication skills.

Skills

Product leadership
System design
AI judgement
LLM-based products
Evaluating AI features
Handling AI failures
Technical product management
Regulated domain experience
Money movement systems
Architecture sketching
API design
Failure mode analysis
Concurrency control
Compliance
Risk management
Cross-functional collaboration

Location

Remote
Singapore

Work Type

Remote
Full-time

Experience Level

Senior

About the Company

BJAK was founded in 2019 with the mission to provide smarter ways for people to plan, save, and grow their money.
BJAK built the first mobile-first insurance platform, making insurance accessible online to millions in Southeast Asia, and is now the leading insurance platform in the region.
The company is expanding to help people with spending, saving, investing, exchanging, travelling, and more, aiming to help people get more from their money daily.
BJAK has global teams with over 20 nationalities, fostering a passionate work environment.
The company seeks talented, driven individuals who are passionate about building next-generation products and redefining financial applications for everyone.