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About the Role

As a Business Analyst - Project, you will play a key role in helping Mission Australia strengthen the way contracts are managed across the organisation. You will translate complex business needs into clear, actionable requirements that support the implementation of a contract lifecycle management solution, improving contract visibility, governance, reporting, and decision-making.

Responsibilities

• Lead the analysis of current and future contract lifecycle management processes and identify improvement opportunities.
• Gather, document and prioritise business, functional and non-functional requirements.
• Develop user stories, business rules, acceptance criteria and traceability documentation.
• Support vendor evaluations, solution assessments and gap analysis activities.
• Analyse data structures, migration requirements and reporting needs to support implementation.
• Analyse pricing, obligations, liabilities and contractual risks.
• Escalate incomplete, inconsistent or high-risk contract information.
• Support contract data migration, validation, reconciliation and sign-off.
• Assess integration impacts across enterprise systems including Microsoft 365 and reporting platforms.
• Develop and execute testing artefacts, including test scenarios, scripts and defect analysis.
• Support change adoption through user guidance, training materials and transition-to-business-as-usual activities.

Requirements

• Tertiary qualification in Business, Information Systems, Technology, Data, Commerce, Law or a related discipline, or equivalent practical experience.
• Experience as a Business Analyst or Digital Analyst supporting enterprise technology or transformation projects.
• Strong capability in requirements elicitation, business process mapping and documentation.
• Demonstrated experience developing user stories, business rules, acceptance criteria and traceability artefacts.
• Excellent stakeholder engagement and workshop facilitation skills across diverse stakeholder groups.
• Experience supporting testing, defect management, migration activities and solution readiness assessments.
• Strong analytical skills with the ability to translate complex problems into practical solutions.
• Knowledge of reporting, commercial contract data interpretation, workflow automation, data analysis and systems integration concepts.
• Familiarity with contract management, governance, compliance, procurement, risk or legal technology projects will be highly regarded.
• Undertake a national police history check, qualifications, and referee checks.
• Obtain clearance to work with children/vulnerable people.

Skills

• Requirements elicitation
• Business process mapping
• Documentation
• User story development
• Business rule development
• Acceptance criteria development
• Traceability artefact development
• Stakeholder engagement
• Workshop facilitation
• Testing support
• Defect management
• Migration activities support
• Solution readiness assessment
• Analytical skills
• Problem translation
• Reporting knowledge
• Commercial contract data interpretation
• Workflow automation
• Data analysis
• Systems integration concepts

Location

• Flexible State Location with Work from Home Options

Work Type

• Full Time
• Max Term 12-month Contract

Education Level

• Tertiary qualification in Business, Information Systems, Technology, Data, Commerce, Law or a related discipline, or equivalent practical experience.

Salary/Compensations

• $115,000 + Super + NFP Salary Packaging Benefits

Benefits

• Rewarding work – every day you know you’re making a real difference
• Not-for-profit salary packaging, reducing your tax
• Free external, confidential counselling and access to chaplaincy support
• Volunteering opportunities
• Opportunity to purchase additional annual leave
• Extra leave including: Mission Australia Thank You Day & Work Anniversary Day off

About the Company

• When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive.
• United by our Christian purpose and values, we advocate for a fairer Australia, to meet the growing needs of people across the country.
• Together we’re building hope and possibility for all.
• Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.
• We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve.

Equal Opportunity

• We are committed to creating a diverse and inclusive working environment.
• We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible.
• So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia.
• If you live with disability and require support to submit your application, please email talentattraction@missionaustralia.com.au or visit our Careers page for additional contact details.
• We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander.
• For culturally safe support or assistance with your application, please contact us at Deadlycareers@missionaustralia.com.au