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About the Role

This role supports the development and delivery of education and training products for the Building Approvals Framework, translating complex information into accessible learning experiences. You will work closely with subject matter experts and stakeholders to create engaging learning materials for a significant digital transformation project.

Responsibilities

• Design and develop a range of learning and support resources, including eLearning modules, webinar content, user guides, training materials, onboarding resources and educational guidance materials.
• Write clear, structured, and engaging learning materials ensuring alignment with learning objectives and audience needs.
• Plan and develop scripts for consumer education videos and other multimedia learning products, ensuring they are engaging, accurate, and concise.
• Develop and deliver webinars, presentations and other virtual learning activities to support industry capability, engagement and onboarding initiatives.
• Apply best practice in learning design and instructional writing to create content that is effective, interactive and accessible.
• Collaborate with subject matter experts and stakeholders to extract technical and regulatory information and transform it into engaging learning experiences for a variety of audiences.
• Review, update and maintain education-related website content to ensure information is accurate, current, and aligned with organisational priorities and learning initiatives.
• Write educational guidance materials, briefs and supporting communications to promote and support learning outcomes.

Requirements

• Experience in instructional design, learning content development, training, or a similar role.
• Experience developing educational content across a variety of formats including eLearning, guides, webinars and multimedia resources.
• Experience writing scripts for video, digital learning, or multimedia content.
• Demonstrated ability to translate complex technical, regulatory or operational information into engaging, learner-friendly content.
• Excellent communication and collaboration skills, with the ability to work effectively with subject matter experts and stakeholders.
• Knowledge of adult learning principles, learning design methodologies and contemporary educational practice.
• Strong organisational skills and the ability to manage multiple projects and competing priorities simultaneously.
• Preferably able to use digital learning authoring tools, including Articulate Rise, HowToo or other similar platforms.

Skills

• Instructional design
• Learning content development
• Training
• eLearning
• Webinar content development
• User guide creation
• Training material development
• Onboarding resource creation
• Educational guidance material creation
• Scriptwriting for video
• Digital learning content creation
• Multimedia content creation
• Adult learning principles
• Learning design methodologies
• Contemporary educational practice
• Articulate Rise
• HowToo

Location

• Parramatta, Sydney
• Gosford

Work Type

• Hybrid
• Temporary
• Full-time

Experience Level

• Senior

Education Level

• Certificate IV in Training and Assessment (TAE40122 or equivalent) is desirable

Salary/Compensations

• Grade 09/10, with the base salary for this role starting at 133,348 base plus superannuation

About the Company

• Building Commission NSW was established after the NSW Government recognised the substantial progress made by Fair Trading and the Office of the Building Commissioner in delivering once-in-a-generation reforms of the building and construction industry.
• The Commission is not only the industry regulator, but also a collaborator with consumers and industry to ensure standards, capabilities, capacity, and resilience continue to be lifted across the sector to deliver quality homes and meet the state’s housing targets.
• Building Commission NSW is an outstanding place to work due to its commitment to innovation, collaboration, and professional development.
• With a focus on transparency and accountability, the commission cultivates a culture if integrity and responsibility.
• Those who join the organisation can be confident in contributing to meaningful work that positively impacts the built environment and the greater community, making it an exciting and fulfilling place to build a career.
• This is a fantastic opportunity to join the next phase of the Building Commission within NSW.
• A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW.
• We are focused on delivering excellent customer service, digital transformation, and regulatory reform.
• Come join us and influence the future of our great state.

Equal Opportunity

• Belong in our diverse and inclusive workplace
• The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.
• You can view our full diversity and inclusion statement here.
• We provide adjustments to the recruitment process for candidates, including individuals with disability.
• If you require an adjustment during the recruitment process, including alternate formats or have questions about the support available, please contact Talent Operations on 02 8276 8130 or csrecruitment@customerservice.nsw.gov.au.