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About the Role

We are seeking casual team members who are friendly, driven, and ready to deliver a standout customer experience. You will be the face of the brand, welcoming customers, assisting them in finding products, and maintaining store presentation.

Responsibilities

• Provide exceptional customer service that keeps people coming back
• Meet sales goals and support team KPIs
• Maintain visual merchandising and store presentation to brand standards
• Assist with stock unpacking, replenishment, and organisation
• Work well in a fast-paced, team-focused environment
• Bring energy, reliability, and a can-do attitude to every shift

Requirements

• A genuine passion for customer service and retail
• Great communication skills and a team-first mindset
• Previous retail or customer-facing experience (preferred but not essential)

Work Type

• Casual

Benefits

• Team Discounts – 40% off across all Accent Group brands
• Ongoing Training – Learn the ropes and develop new skills
• Fun Team Culture – Be part of a supportive and energetic crew
• Career Opportunities – Step into a company where growth is encouraged
• Employee Perks – Access to health and wellness offers, exclusive benefits, and more

About the Company

• Established in 1901, Dr. Martens was recognised originally as a sturdy, durable work boot before being transformed in the 1960's, into an iconic fashion statement, synonymous with festival culture.
• The past six decades that have witnessed the brand's adoption by a diverse range of tribes, celebrities, musicians and free-thinking individuals - each subverting and twisting the boots and shoes to their own personal needs, attitudes and identity.
• Accent Group Limited acquired the distribution rights for Dr. Martens in 1988 and opened the first Australian retail store in Sydney in 2018.
• Now with stores across Australia & New Zealand, Dr. Martens are continuing to grow and dominate the Australian market.

Equal Opportunity

• At Accent Group Limited we are committed to creating an inclusive workplace that promotes and values diversity and inclusion.
• We believe in the diversity of our people across age, gender, identity, race, sexual orientation, ethnicity, physical and mental ability.
• We strive on creating an equal employment environment where everyone from any background can be themselves.
• The Accent Group acknowledges, and pays respect, to the Traditional Owners and ongoing custodians of the land.
• The Aboriginal and Torres Strait Islander and Maori people.