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About the Role

BJAK is building a Neobank Superapp for Southeast Asia. As a Technical Product Manager, you will own a product vertical end-to-end, from strategy and roadmap to technical design and delivery. This role involves managing products where real money moves, requiring strict attention to licensing, compliance, and third-party integrations. The position is AI-native, focusing on leveraging AI to genuinely improve outcomes while maintaining reliability, auditability, and trust.

Responsibilities

Own a vertical end-to-end, including outcomes, metrics, and a prioritized backlog.
Shape technical design with engineering, focusing on system boundaries, money-movement correctness, third-party rail behavior, and failure handling.
Make and defend hard trade-offs across correctness, speed, cost, reliability, and user experience.
Treat regulated constraints as first-class product inputs, understanding launch gates and forward-readiness.
Apply AI where it enhances outcomes, defining its decision-making scope, human-in-the-loop requirements, and evaluation methods.
Ship features against external gates, coordinating with partners and regulatory bodies.
Collaborate across Engineering, Design, Compliance, Operations, Treasury, and Finance/Reconciliation teams.

Requirements

Significant experience owning a complex technical product end-to-end.
Strong judgment and decisiveness under ambiguity.
Ability to balance ambition with technical, regulatory, and operational realities.
Capacity to hold discussions with senior engineers.
Solid system design understanding, including boundaries, datastores, queues/workflows, APIs, failure modes, and concurrency.
Comfort reading, reviewing, and challenging design documents.
Ability to sketch an architecture and a sequence diagram.
Technical proficiency sufficient for engineers not to need to simplify explanations.
Experience in a regulated or high-consequence domain (payments, banking, remittance, insurance) or demonstrable fast-ramp ability.
Understanding of the unique aspects of money movement, including correctness over convenience, irreversible states, and managing external partners.
Hands-on experience with LLM-based products.
Ability to frame features as evaluable (offline, online, human feedback).
Realistic understanding of hallucination, drift, and data gaps, including when a model should not be in the loop.

Skills

Product leadership
System design
AI judgement
LLM-based products
Evaluating AI features
Communication

Location

Remote
Australia

Work Type

Remote
Full-time

Experience Level

Senior

About the Company

BJAK was founded in 2019 with the mission to provide smarter ways for people to plan, save, and grow their money.
They built the first mobile-first insurance platform, making insurance accessible online to millions in Southeast Asia, and it is now the leading platform in the region.
BJAK is expanding to help people with spending, saving, investing, exchanging, travelling, and more, aiming to help people get more from their money daily.
The company has global teams with over 20 nationalities, fostering a passionate work environment focused on building next-generation products and redefining financial applications for everyone.