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About the Role
Lead the safe, reliable, and efficient operation of data center facilities that support critical customer environments. This role focuses on day-to-day operational excellence, facilities readiness, and coordination across technical and facilities teams to ensure availability, performance, and compliance.
Responsibilities
- Manage daily data center operations including power, cooling, space, and environmental controls
- Oversee preventive maintenance and operational procedures to maintain availability and resilience
- Coordinate facility activities with infrastructure, network, storage, and platform teams
- Lead incident response for facilities related events and drive root cause analysis and corrective actions
- Ensure compliance with safety, security, and regulatory requirements across the data center
- Manage vendor performance for facilities services and maintenance activities
- Plan and track capacity for power, cooling, and floor space based on demand forecasts
- Maintain operational documentation, runbooks, and audit evidence
- Support customer engagements by translating availability and performance requirements into operational actions
Requirements
- Experience managing or supporting data center or critical facilities operations
- Hands on experience with power, cooling, fire suppression, and environmental monitoring systems
- Experience managing incidents, change activities, and maintenance windows in a 24x7 environment
- Ability to coordinate cross functional teams during operational events and planned activities
- Experience working with external vendors and service providers for facilities operations
- Knowledge of data center safety, security, and compliance standards
- Ability to use operational metrics to monitor performance and drive improvements
- Knowledge of the English language
- Fluency in French
Skills
- Data center operations
- Critical facilities operations
- Power systems
- Cooling systems
- Fire suppression systems
- Environmental monitoring systems
- Incident management
- Change management
- Vendor management
- Facilities operations
- Data center safety
- Data center security
- Compliance standards
- Operational metrics
- Capacity planning
- Lifecycle management
- IT infrastructure dependencies
Location
- Canada
- United States
- International
Work Type
- Hybrid
Experience Level
- Required experience
Salary/Compensations
- $138,320 - $188,320
Benefits
- Be Well programs supporting financial, mental, physical, and social health
- Career pathing tools
- Personalized development goals
- Continuous feedback
- Access to cutting-edge learning opportunities
- Certifications with Microsoft, Google, and Amazon
- Coaching
- Hands-on experiences
About the Company
- Kyndryl runs and reimagines mission-critical technology systems that drive advantage for the world’s leading businesses.
- We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge.
- Kyndryl focuses on ensuring all Kyndryls feel included and welcomes people of all cultures, backgrounds, and experiences.
- Kyndryl believes in growth and is excited to see what candidates can bring.
- At Kyndryl, employee feedback indicates that belonging is the number one driver of employee engagement.
- Kyndryl's culture is built on empathy and shared success.
Equal Opportunity
- Kyndryl welcomes people of all cultures, backgrounds, and experiences.
- Even if you don’t meet every requirement, we encourage you to apply.
- Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success.