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About the Role
As a Sales Development Representative (SDR), you will be the first point of contact for prospective customers, sparking curiosity, building relationships, and connecting organizations with tools to enhance their work. This role offers hands-on exposure to AI-powered tools and platforms, with a clear career path into AI-focused roles.
Responsibilities
- Engage and qualify leads across inbound and outbound channels, including calls, web chat, events, and webinars.
- Drive high-quality meetings and create meaningful opportunities for the sales team.
- Build credibility and trust with prospects and internal stakeholders in the NGO and public sector.
- Champion event registrations and represent the company at sector-relevant events.
- Develop technical and industry knowledge using Salesforce's AI tools and learning platforms, including Trailhead.
- Maintain creative, personalized follow-ups to keep prospects engaged.
- Grow understanding of AI and its transformative impact on public and social sector organizations.
Requirements
- A genuine curiosity and passion for technology's role in supporting communities and mission-driven organizations.
- Strong communication skills with confidence in engaging diverse stakeholders.
- Motivation, resilience, and adaptability in a fast-paced environment.
- A proactive mindset with the ability to take initiative.
- Drive to hit targets while contributing to a larger mission.
- No prior sales experience required; potential and growth are prioritized.
Skills
- AI
- Salesforce AI tools
- Communication
- Relationship building
- Technical knowledge
- Industry knowledge
Location
- Remote
Work Type
- Full-time
Experience Level
- Entry-level
Benefits
- Structured training and mentorship
- Clear career progression in AI and tech sales
- Access to world-class learning through Salesforce Trailhead and internal programs
About the Company
- Salesforce is the #1 AI CRM, where humans and agents drive customer success together.
- The company fosters a culture of ambition, action, technology, trust, and innovation.
- Salesforce is leading workforce transformation in the agentic era and is looking for Trailblazers passionate about improving business and the world through AI.
Equal Opportunity
- Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants.
- The company believes in equality for all and strives to create an inclusive workplace free from discrimination.
- All employees and potential employees are assessed based on merit, competence, and qualifications without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law.
- This policy applies to all aspects of employment, including recruiting, hiring, job assignment, compensation, promotion, benefits, training, performance assessment, discipline, and termination.
- Recruiting, hiring, and promotion decisions are fair and based on merit.