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About the Role

Supervises and oversees day-to-day operations, staffing, staff performance, and patient safety to ensure high-value, quality care.

Responsibilities

• Oversee day-to-day operations, staffing, and staff coverage.
• Ensure overall staff performance to goals.
• Maintain staff and patient safety and services.
• Establish work priorities and assist staff in resolving operational issues.
• Implement and enforce adherence to department, affiliate, operating unit, and/or system standards, policies, and procedures.
• Ensure compliance with applicable regulatory standards, laws, and regulations.
• Identify and implement cost savings and best practices using Lean or other process improvement methods.
• Collaborate with others to coordinate services, streamline workflows, and drive positive outcomes.

Requirements

• Knowledge of medical office workflows and processes.
• Ability to establish and maintain cooperative working relationships with physicians and care providers.
• Solid understanding of operations and workflows and their impact on other departments.
• Knowledge of applicable local, state, federal, and other laws, regulations, and requirements impacting department operations.
• Demonstrated ability to identify and resolve technical and operational issues guided by policies and procedures.
• Ability to build and establish effective working partnerships to achieve business objectives.
• Demonstrates ability to handle confidential and sensitive issues.
• Ability to handle difficult circumstances and make sound business decisions with little direction.
• Demonstrates ability to work in a dynamic and fast-paced environment with changing business priorities.
• Demonstrates ability to work/interact with a diverse population while respecting cultural and linguistic differences.

Skills

• Leadership skills, including team building, and coaching/mentoring.
• Ability to motivate and engage others.
• Project planning, leading, and implementation skills.
• Verbal and written communication and interpersonal skills.
• Organizational and time management skills.
• Ability to prioritize multiple projects while delivering quality service/achieving business results.
• Commitment to providing exceptional customer service.
• Ability to use essential software and applications associated with the role’s duties and responsibilities.
• Knowledge of applicable local/state/federal laws in the field of expertise.

Location

• South

Work Type

• Full Time
• Days

Experience Level

• 5 years of recent relevant experience.

Education Level

• HS Diploma or General Education Diploma (GED)

Salary/Compensations

• $92,227.20 to $138,340.80

Benefits

• Comprehensive benefits package

About the Company

• Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Equal Opportunity

• Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.