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About the Role

Provide on-site leadership at Roselands Leisure and Aquatic Centre, guiding employees, coordinating daily operations, and ensuring high-quality community experiences. This role involves hands-on leadership, Duty Manager shifts, and supervisory responsibilities.

Responsibilities

• Lead and support employees across daily centre operations.
• Undertake a minimum of two Duty Manager shifts per week.
• Ensure compliance with operational procedures, WHS requirements, and industry standards.
• Oversee emergency responses, incident reporting, and risk management.
• Monitor facility presentation, maintenance, water quality, and plant operations.
• Manage bookings, facility hire, and relationships with centre users.
• Support budgets, administration, and continuous service improvement.
• Deliver a safe, welcoming, and high-quality customer experience.

Requirements

• Demonstrated experience leading employees in a large leisure and aquatic centre or similar environment.
• Strong knowledge of pool supervision, plant operations, water quality, and risk management.
• Experience coordinating facility operations, maintenance, bookings, and customer service.
• Ability to manage employee performance and resolve operational issues.
• Strong communication, organisation, and time-management skills.
• Sound administrative, computer, and reporting capabilities.

Skills

• Pool supervision
• Plant operations
• Water quality management
• Risk management
• Facility operations coordination
• Maintenance coordination
• Booking management
• Customer service
• Employee performance management
• Operational issue resolution
• Communication
• Organisation
• Time management
• Administration
• Computer proficiency
• Reporting

Location

• Roselands Leisure and Aquatic Centre

Work Type

• Permanent
• Full-time

Experience Level

• Experienced

Education Level

• Current Pool Lifeguard Licence and Certificate
• Technical Operations Certificate issued by Royal Life Saving Society Australia or TAFE NSW
• Current Senior First Aid and CPR certificates
• Current Class C Driver Licence
• Current Working with Children Check
• Certificate IV in Training and Assessment (Desirable)
• AUSTSWIM Teacher of Swimming and Water Safety certification (Desirable)
• Relevant tertiary qualifications (Desirable)

Salary/Compensations

• Starts from $86,010 plus superannuation and applicable allowances

Benefits

• Long service leave after five years
• Annual salary progression
• Access to parental leave
• Other employee benefits
• Ongoing learning, development, and professional growth opportunities
• Access to employee health and wellbeing initiatives, including Fitness Passport

About the Company

• The City of Canterbury Bankstown is one of the largest Councils in NSW with diverse communities. We deliver 28 key services to over 380,000 residents.

Equal Opportunity

• CBCity is an equal opportunity employer committed to providing a workplace that embraces and values diversity and inclusion. We want our workforce to reflect the diverse community we serve and encourage applications from people of all backgrounds, experiences and abilities, including people with disability, Aboriginal and Torres Strait Islander peoples, members of the LGBTQIA+ community and people from culturally diverse backgrounds.