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About the Role

Structure Properties is seeking a dedicated Assistant Property Manager in San Francisco to oversee a diverse portfolio of multi-family residential properties. This role is crucial for ensuring smooth operations and tenant satisfaction, contributing directly to the company's success and growth.

Responsibilities

• Respond promptly and effectively to tenant requests and inquiries, maintaining good tenant relations across all properties.
• Be available for after-hour emergency calls.
• Update and maintain accuracy of building rent rolls and tenant contact information in the Property Management Software.
• Approve and code invoices, assisting the Accounts Receivable Property Accountant in managing delinquencies.
• Identify expense reduction opportunities and implement cost-saving measures.
• Identify and report renovation opportunities to the Asset Manager for approval.
• Timely abatement of all Notices of Violation and thorough documentation of the process.
• Manage move-in/move-out functions according to Standard Operating Procedures.
• Oversee turnover work, including repairs, painting, final cleaning, floor plans, photos, and lock changes, ensuring completion within reporting goals.
• Assist the Maintenance Coordinator as needed.
• Ensure compliance with governing regulations, codes, and laws, as well as state and local authorities.
• Coordinate access for the Leasing Team during showings.
• Administer the day-to-day implementation of a standard operating procedural manual.
• Maintain timely and organized records.
• Attend and successfully complete advanced educational courses, seminars, and local professional activities.
• Perform other assigned duties as required.
• Embrace the Kaizen philosophy of continuous improvement.

Requirements

• Minimum 1 year of experience as a residential property manager in San Francisco.
• Proven ability to work independently, prioritize tasks, and make decisions without constant supervision.
• Strong conflict resolution and tenant relations skills — must be comfortable handling escalations professionally.
• Creative problem-solver with the ability to think beyond the checklist to resolve operational issues.
• Strong written and verbal communication skills — must be able to correspond clearly with tenants, vendors, and ownership.
• Comfortable with tech tools and property management platform AppFolio.
• Reliable transportation and valid driver's license required.

Skills

• Problem-solving
• Conflict resolution
• Independent work
• Communication (written and verbal)
• AppFolio

Location

• San Francisco

Work Type

• Full-time

Experience Level

• Minimum 1 year

Salary/Compensations

• Competitive salary

Benefits

• 401(k)
• Bonus based on performance
• Opportunity for advancement
• Paid time off
• Dental insurance
• Health insurance
• Vision insurance

About the Company

• Structure Properties is a reputable Property Management company based in San Francisco.
• We are committed to exceptional service and a strong focus on tenant satisfaction.
• We take pride in providing top-notch property management services and maintaining strong relationships with our tenants.