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About the Role

DePaula Ford is seeking a motivated, customer-focused Automotive Sales Consultant to join our dealership team. This position is ideal for individuals who enjoy building relationships, providing exceptional customer service, and helping customers find the right vehicle to fit their needs. Comprehensive training and career advancement opportunities are provided.

Responsibilities

• Greet customers in a friendly and professional manner.
• Build rapport and identify customer needs through effective communication.
• Demonstrate vehicle features, technology, and benefits.
• Conduct vehicle walk-rounds and accompany customers on test drives.
• Present financing, leasing, and vehicle protection options in partnership with the Finance Department.
• Maintain knowledge of current inventory, manufacturer incentives, and competitor products.
• Follow up with prospective customers through phone calls, email, and text messaging.
• Develop and maintain a strong customer base through referrals and repeat business.
• Meet or exceed individual and dealership sales goals.
• Complete all required paperwork accurately and efficiently.
• Ensure customer satisfaction throughout the sales process and after delivery.
• Participate in sales meetings, product training, and dealership events.
• Maintain a professional appearance and represent the dealership in a positive manner.

Requirements

• High school diploma or GED required.
• Previous sales or customer service experience preferred but not required.
• Strong communication, interpersonal, and negotiation skills.
• Self-motivated with a positive attitude and strong work ethic.
• Comfortable using computers, tablets, DMS software, and mobile technology.
• Ability to work evenings, weekends, and holidays as scheduled.
• Valid NYS driver's license with a clean driving record.

Skills

• Customer service
• Sales
• Communication
• Interpersonal skills
• Negotiation
• Computer proficiency
• Tablet proficiency
• DMS software proficiency
• Mobile technology proficiency

Location

• Albany, NY

Work Type

• Full-time

Experience Level

• Entry-level (training provided)

Education Level

• High school diploma or GED

Salary/Compensations

• $75,000 - $100,000 (salary plus commission)
• Weekly pay

Benefits

• Health, Vision & Dental Insurance
• 401(K) with company match
• Paid Holidays
• Sick & Vacation PTO
• Employee Discounts
• Opportunities for career advancement
• Supportive team environment
• On-the-job training and development

About the Company

• DePaula Ford is a trusted automotive dealership serving the Albany, NY community with a commitment to quality service and customer satisfaction.
• We pride ourselves on our professional and friendly environment, dedicated to providing exceptional vehicle sales, maintenance, and repair.
• Join our team and become part of a company that values its employees and strives for excellence.