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About the Role

Structure Properties is seeking an experienced Community Manager passionate about creating exceptional resident experiences, leading high-performing teams, and protecting community value. This role is key to overseeing the operational, financial, and physical performance of a multifamily community, ensuring resident satisfaction and meeting ownership goals.

Responsibilities

• Lead the day-to-day operations of the community.
• Deliver exceptional customer service by responding promptly and professionally to resident concerns.
• Build strong resident relationships while resolving conflicts effectively.
• Oversee leasing operations, move-ins, move-outs, transfers, and resident files.
• Coordinate apartment turnovers to meet company timelines and quality standards.
• Conduct routine property inspections and ensure excellent curb appeal.
• Manage maintenance operations and prioritize work orders.
• Coordinate vendors and contractors while monitoring quality, timelines, and costs.
• Review, approve, and code invoices accurately.
• Partner with Accounting on accounts receivable and delinquency collections.
• Monitor operating expenses and identify cost-saving opportunities.
• Prepare and manage annual operating budgets and capital improvement projects.
• Analyze monthly financial reports and implement strategies to achieve budget goals.
• Ensure compliance with Fair Housing laws and all federal, state, and local regulations.
• Maintain accurate records and property documentation.
• Support leasing efforts through pricing recommendations, market analysis, and occupancy strategies.
• Recruit, coach, develop, and lead onsite team members.
• Foster a collaborative, positive, and accountable team environment.
• Attend company meetings, professional development courses, and industry training.
• Perform additional duties as assigned.

Requirements

• Minimum 3 years of multifamily property management experience.
• Previous experience managing an apartment community.
• Strong understanding of Fair Housing and property management operations.
• Experience managing budgets, financial reporting, and vendor contracts.
• Proven leadership and team development experience.
• Excellent communication, organization, and conflict-resolution skills.
• Proficiency with AppFolio or similar property management software.
• Strong Microsoft Office and Google Workspace skills.
• Valid driver's license and reliable transportation.

Skills

• Fair Housing
• Property management operations
• Budget management
• Financial reporting
• Vendor contract management
• Leadership
• Team development
• Communication
• Organization
• Conflict resolution
• AppFolio
• Microsoft Office
• Google Workspace

Location

• Austin, Texas

Work Type

• Full-time

Experience Level

• 3+ years of multifamily property management experience

Education Level

• CAM, CAPS, or other industry certifications (Preferred)

Benefits

• 401(k)
• Competitive salary
• Dental insurance
• Health insurance
• Paid time off
• Parental leave

About the Company

• Structure Properties is a San Francisco-based property management company built on exceptional service, operational excellence, and long-term relationships.
• We believe that great communities begin with great people.
• We don't just manage properties—we build relationships, develop leaders, and create opportunities for long-term career growth.
• If you're looking for a company where your ideas matter, your work is recognized, and your career can grow alongside a team that genuinely supports one another, we'd love to hear from you.