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Responsibilities

• Manage daily operations of the sales office, ensuring model units are presentable and fully functional
• Respond to all email and phone inquiries in a timely and professional manner
• Schedule and coordinate appointments with brokers and direct clients
• Distribute and track required documentation (construction waivers, disclosures, etc.) via e-signature platforms
• Maintain accurate and up-to-date records in the CRM system, including lead and inquiry tracking, appointment and registration details, and client feedback and follow-ups
• Generate and distribute reports, including weekly/daily sales reports, customer activity reports, and lead tracking
• Support transaction management by updating deal status, contracts, and closings in internal systems
• Coordinate weekly team meetings, agendas, and meeting minutes
• Assist with marketing initiatives and event coordination, including RSVP tracking and vendor management
• Track and manage inventory of marketing materials and office supplies