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Responsibilities

• Prepare and review tenant receivables for arrears
• Respond to daily email and voice mail messages
• Address resident concerns or direct them to the appropriate personnel
• Update building data for move-ins/move-outs and other changes
• Schedule and reserve rooms for events
• Attend annual and board meetings as requested
• Prepare minutes and agendas for meetings
• Maintain updated minute books
• Draft letters upon request
• Prepare and distribute memos, notices, and correspondence to residents
• Maintain current knowledge of assigned properties
• Receive, process, and oversee apartment alteration/decorating requests
• Communicate with the superintendent
• Type and submit incident reports
• Assist managers with deadlines and daily operations of luxury buildings
• Coordinate with agents on daily duties and compliance deadlines
• Track deposits for move-ins/move-outs and alteration/decorating agreements
• Maintain awareness of immediate superior's location and calendar
• Communicate with the front desk receptionist for conference room setup
• Assist with covering front desk phones when needed
• Assist managers with building compliance deadlines
• Assist with special reports
• Perform scanning, photocopying, and filing tasks
• Complete assigned tasks