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About the Role

The Impact Analyst is a key contributor to Hamilton Families’ evidence-driven approach to ending family homelessness. This role will guide program design, ensure data quality, and advance research and analysis to strengthen outcomes and inform strategic decision-making.

Responsibilities

• Lead coordination of the Guaranteed Basic Income initiative, ensuring alignment with study protocols, timelines, and data collection standards.
• Design and manage participant orientation and consent procedures, ensuring clarity, compliance, and participant understanding in English and Spanish.
• Collaborate with internal data teams and external research partners to enhance methodologies, data collection accuracy, and quality assurance processes.
• Maintain and advance data integrity across systems for compliance, reporting, and continuous learning purposes.
• Synthesize and present findings through written reports, visualizations, and presentations tailored to leadership, funders, and external stakeholders.
• Administer Wants and Needs program by facilitating participant purchases at the request of Program Coordinators.
• Present Wants and Needs program spend and required reporting to the development team, in alignment with funders requirements.
• Identify and implement new data analysis tools and techniques that strengthen organizational decision-making and impact measurement.
• Partner with program leadership to deliver, collect, and report on participant surveys via analytical dashboards and reports that measure program effectiveness and participant outcomes in Salesforce.
• Support new initiatives on an as-needed basis.
• Salesforce data entry, including processing incoming donations in a timely manner while ensuring data quality.
• Assist with coordinating and staffing fundraising events, including processing gifts into Salesforce and working our annual benefit.
• Contribute to cross-departmental initiatives that promote a culture of data informed practice.

Requirements

• 2+ years of experience in any of the following (employment services, workforce development, human services, housing services, or youth empowerment).
• Bilingual abilities, especially Spanish required.
• A background in working with nonprofit organizations, social services organizations, or community-based programs.
• Highly proficient in Microsoft Office Suite; specifically in Excel, Salesforce, and other software.
• Ability to travel locally and long distance to meet with vendors and participants.
• Familiarity with research design, data collection, and program evaluation methodologies in alignment with data collection guidelines.
• Passion for analyzing and working with large amounts of data to drive impactful decisions.
• Ability to work and collaborate with a diverse group of people on projects that directly serve our participants with compassion and dignity.
• Analytical and problem-solving skills with a focus on transforming data into actionable insights.
• Excellent communication skills and attention to detail.
• Highly organized, self-motivated, and capable of working independently to meet goals across departments.
• Demonstrated ability to exercise appropriate judgement and uphold policies and procedures.

Skills

• Excel
• Salesforce
• Data analysis
• Data collection
• Program evaluation
• Microsoft Office Suite

Location

• 2567 Mission Street
• On Field Work

Work Type

• Full-time
• Hybrid

Experience Level

• 2+ years of experience

Salary/Compensations

• $70,304.00

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Employer matched 403(b) retirement plan
• Wellness benefit programs
• Commuter benefit programs
• Paid time off
• Holidays

About the Company

• Hamilton Families' mission is to end family homelessness in the San Francisco Bay Area.
• Since 1985, we have been meeting the most urgent needs of unhoused families in our community.
• Our programs specialize in preventing family homelessness when possible, providing shelter and transitional housing to families in times of need, supporting the wellbeing and academic achievement of children who experience homelessness, and quickly returning families to safe and stable housing throughout the Greater Bay Area.
• We believe the San Francisco Bay Area is at its best when people from all backgrounds can start a life here, raise a family here, and thrive here.
• We envision a Bay Area where housing is accessible and affordable, where homelessness is rare, brief, and nonrecurring, and where all people and families have a safe and stable place to live.
• We foster an inclusive environment where diverse perspectives are valued and contribute to our collective success.
• Our commitment to inclusivity ensures every team member feels respected, supported, and empowered to thrive.

Equal Opportunity

• Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
• Hamilton Families is proud to be an Equal Employment Opportunity employer.
• Equity, diversity, and inclusion are central to our organization.
• We actively seek and prioritize diversity in our teams.
• We welcome applications from people with a variety of backgrounds and ages, including people of color, candidates with lived experiences, candidates in the LGBTQ+ community, and candidates who identify personally at any part of the gender spectrum.
• Additionally, we are committed to working with and providing reasonable accommodation for individuals with disabilities.