Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

As an Emergency Department Administration Officer, you'll be at the heart of one of Australia's busiest tertiary hospitals, ensuring patients receive a welcoming, efficient and professional experience from the moment they arrive. Working alongside doctors, nurses and multidisciplinary teams, you'll play an essential role in supporting patient care while keeping the department running smoothly around the clock.

Responsibilities

Welcome and assist patients, families and visitors with professionalism, empathy and respect.
Register patients, manage admissions and maintain accurate electronic medical records.
Coordinate patient movements and update patient information to support efficient Emergency Department operations.
Process billing, funding and payment information accurately.
Provide high-quality administrative support to clinical teams in a fast-paced, high-pressure environment.
Be the first point of contact for patients, families and visitors, delivering a professional, compassionate and welcoming experience in our busy Emergency Department.
Register patients, manage admissions and maintain accurate electronic medical records to support safe and efficient patient care.
Coordinate patient flow by updating patient movements and communicating effectively with clinicians and multidisciplinary teams in a fast-paced environment.
Process billing, funding and payment information while ensuring accuracy and compliance with hospital procedures.
Work as part of a 24/7 rotating roster, including day, evening, night, weekend and public holiday shifts, to provide administrative support whenever our Emergency Department is caring for the community.

Requirements

Availability to work across all rostered shifts is an essential requirement of this role.
Must be an Australian or New Zealand citizen or have an Australia visa that grants you the work rights necessary for the role.

Location

Emergency Department (ED),St Vincent’s Public Hospital, Sydney

Work Type

Permanent Full-Time
Permanent Part-Time
24/7 Rotating Roster

Experience Level

Administration Officer Level 3, (Year1-2)

Salary/Compensations

$71,072.43 - $73,287.41 (pro rata for part-time) + super + salary packaging

Benefits

Competitive pay
Not-for-profit salary packaging
Seamless NSW Health Mobility
Study leave
Curran Foundation scholarships
Fitness Passport
Discounted private health
Cultural recognitions and celebrations

About the Company

Join a team built on a proud legacy of world-class care, true compassion, and deep community roots.
Founded by the Sisters of Charity and powered today by St Vincent’s Health Australia, the Sisters' legacy of compassionate service is our living heartbeat.
As Sydney’s premier and iconic inner-city public hospital, we serve the entire population, providing world-class care to all people, including the most vulnerable in our community.
Across our renowned precinct, we feature cutting-edge programs and surgery infrastructure, fostering clinical excellence and professional growth.
Located in the vibrant heart of Darlinghurst, we are positioned just minutes from Kings Cross station, with direct, high-frequency bus connections from the east, and seamless links from Gadigal and Museum stations right to our doorstep.
Premier heart/lung transplant program, advanced robotics, & pioneering HIV/AIDS initiatives
Deliver advanced cancer care and trials at the renowned Kinghorn Cancer Centre
Support vital programs for First Nations, homelessness, mental health, & drug and alcohol care

Equal Opportunity

We celebrate diversity & inclusion and are committed to equal employment opportunity for everyone.
As part of our commitment to reconciliation, we encourage Aboriginal and Torres Strait Islander peoples to apply and join us in delivering care that heals body, mind, spirit and community.
At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees.
As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.