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About the Role

The Police Athletic League (PAL) is seeking Administrative Assistants to support out-of-school-time programming and provide excellent customer service to the families and youth served. This role is key to establishing and maintaining program quality by supporting frontline staff, Site Leadership, and PAL Headquarters in effective back-office procedure implementation. Candidates should be dedicated to learning and implementing best practices in youth development and supporting the ideas and opportunities of youth, staff, and the community.

Responsibilities

Foster social and emotional competencies and mental and physical well-being in a safe, welcoming, inclusive, and nurturing environment.
Plan and implement an efficient enrollment process that meets PAL’s target enrollment by established deadlines.
Create and maintain participant files aligned with SACC standards, including medical needs, IEPs, support plans, and logs.
Ensure part-time staff are aware of students with IEPs, share developed support plans, and track logs.
Enter attendance into PAL databases accurately and within established deadlines.
Answer questions from parents and staff.
Coordinate with the Principal, Director, Regional Director, and Headquarters for timely communication of important program data.
Ensure program office procedures align with PAL’s strategic objectives, policies, SACC regulations, and funding source obligations.
Respond appropriately to time-sensitive mental health needs, such as suicide prevention or grief.
Provide referrals to appropriate mental health services.
Lead compliance processes for new PAL hires.
Order, secure, and manage office supplies and equipment.

Requirements

A minimum of sixty credits towards a degree from an accredited college or university in administration or human resources.
A minimum of 5 years of paid work experience in a non-profit youth or social service agency in an administrative or managerial capacity.
Open to learning and growing, including mental health, SEL, and special needs inclusion skills.
Microsoft office skills are required.
Strong verbal and written communication skills.
Ability to work collaboratively.
Able to travel to any PAL location in the 5 Boroughs for Professional Development days.
Available for training opportunities outside of program hours.
Employment is contingent upon successful completion of all lawful pre-employment checks, which may include a background check.

Skills

Excellent communication skills
Excellent listening skills
Microsoft office skills
Strong verbal communication skills
Strong written communication skills
Ability to work collaboratively
Bi-lingual in Spanish, French, or Chinese preferred

Location

Staten Island, NY 10305

Work Type

Part Time
Onsite

Experience Level

5 years of paid work experience in a non-profit youth or social service agency in an administrative or managerial capacity

Education Level

Sixty credits towards a degree from an accredited college or university in administration or human resources

Salary/Compensations

$21.00 - $23.00 Hourly

Benefits

Health insurance
Flexible spending account options
Employee assistance program
Tuition reimbursement
Pet insurance
Life insurance
Retirement savings options
Generous paid time off policy
Training

About the Company

The Police Athletic League (PAL) of New York City is an independent youth development nonprofit organization serving as a bridge between police and communities across all five boroughs since 1914.
PAL operates diverse programs for children and young adults, including Head Start, after-school programs, summer day camps, teen centers, college readiness programs, youth employment, and juvenile justice programs.
PAL offers competitive and recreational sports for children of all ages.
PAL is devoted to empowering communities and building the best places to work.
PAL continues to reimagine the agency’s leadership structure to ensure future agility, strategy, responsiveness, and efficiency.

Equal Opportunity

The Police Athletic League is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected characteristic including, but not limited to, an individual’s sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.