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About the Role

As the Head of Finance Operations, you will be a trusted operational partner to the CFO, translating finance priorities into effective outcomes. You will lead the delivery of high-quality finance operations across accounts payable, accounts receivable, and payroll, ensuring strong governance, operational efficiency, and effective risk management. Leading a team of finance professionals, you will drive continuous improvement, automation, and scalable ways of working to enhance performance and service quality. You will partner with senior stakeholders, influence operational effectiveness, and help shape a finance function that supports the firm's long-term growth ambitions.

Responsibilities

Lead and develop the Finance Operations team, overseeing workforce planning and resource allocation to ensure capacity, capability, and investment align with business priorities and budget requirements.
Provide leadership and oversight across accounts payable, accounts receivable, and payroll, ensuring high standards of service delivery, compliance, and operational performance.
Drive operational excellence through the establishment of controls, performance measures, and continuous improvement initiatives.
Oversee finance policies, governance frameworks, and key firmwide finance processes, ensuring they remain compliant, effective, and fit for purpose as the business evolves.
Lead the identification and implementation of process improvement, automation, and technology initiatives that enhance efficiency, scalability, and service quality.
Foster the successful adoption of new systems, processes, and ways of working, embedding sustainable change across the function.
Build strong relationships with stakeholders across Finance, People & Culture, IT, and the broader business to support effective service delivery, issue resolution, and cross-functional collaboration.
Maintain a strong governance and risk framework across Finance Operations, proactively managing compliance obligations, operational risks, vendor relationships, and service provider performance.

Requirements

Demonstrated experience leading a finance operations function, ideally within a professional services, partnership, or similarly complex organizational environment.
Significant experience managing AP, AR, and payroll operations at a leadership level, with hands-on knowledge of the processes, risks, and compliance obligations involved.
Proven track record of delivering process improvement, automation, and operational transformation initiatives that drive efficiency, scalability, and service quality.
Demonstrated experience leading and developing finance operations teams, building capability, accountability, and high-performance cultures.
Strong knowledge of finance governance, policy frameworks, and operational risk management.
Experience leading change adoption for new systems, processes, or ways of working, with a focus on embedding sustainable improvements.
Strong commercial acumen and the ability to translate operational performance into meaningful business insights.

Experience Level

Leadership level

Benefits

Health and wellbeing benefits
Social benefits
Financial benefits
Professional development benefits
Fitness challenges
Exclusive discounts to corporate health insurance
Gym memberships
Wellness facilities via BWell program
Travel perks
Retail discounts
Employee referral rewards
Study support
Professional development support
Enhanced family support leave
Cultural leave
Religious leave
Options to purchase additional leave
Community initiatives via BCaring program
On the job training
Formal development programs

About the Company

BDO is a global professional services firm connected to local markets.
Our people work together to provide specialist expertise, helping businesses achieve their goals.
We inspire others, to go further.
We create together, to reach higher.
We build trust, to lead purposefully.
Whether you're building your future or starting your career with us, you won’t do it alone.
From creating solutions for our clients to building careers for our people, we shape what matters.
Working for BDO you will be part of a growing and market-leading professional services firm.
Our national and global footprint provides our people with opportunities to work on interesting client engagements, across diverse industry sectors and services.
Our open and collaborative culture ensures access to Partners and professional mentors, to guide and accelerate your professional career, across a wide array of career pathways.
Our culture is underpinned by our core values (One, Bold, Human, Heart and Strive).

Equal Opportunity

We are proud to be recognised as an Inclusive Employer for 2025-2026 by Diversity Council of Australia and a 2024-2025 Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA).
BDO is committed to inclusive and accessible recruitment practices. If you require any reasonable adjustments to support your application or interview process, we encourage you to contact our Talent Acquisition team at recruitment@bdo.com.au