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About the Role
We are seeking a candidate with a mix of skills for an exciting opportunity that combines Customer Service, Client Relations and Brand Representation. Individuals with experience in the Retail and Hospitality industry are found to be very successful in this role.
Responsibilities
- Act as the professional face of our clients.
- Handle existing business/personal accounts on a one-on-one basis to increase customer retention and satisfaction.
- Serve as the primary point of contact for our clients.
- Provide outstanding customer service on behalf of our clients and company.
- Advise existing customers on their needs and inquiries, ensuring questions are answered appropriately.
Requirements
- Previous retail, hospitality, or customer service experience is a plus, though full training is provided.
- Some experience in a customer-facing role (customer service, hospitality, brand promotion) is advantageous.
- Excellent communication skills.
- Professionalism.
Skills
- Customer service
- Client relations
- Brand representation
- Communication skills
- Professionalism
- Fast-paced environment adaptability
- Fast learning ability
- Confidence
- Outgoing personality
- Approachability
- Ability to work under pressure
- Ability to meet deadlines
- Assertiveness
- Politeness
Location
- NYC area
Work Type
- Entry level
- Full training provided
Experience Level
- Entry Level
Salary/Compensations
- 35K-50K ANNUAL
Benefits
- Bonus based on performance
- Company parties
- Competitive salary
- Flexible schedule
- Signing bonus
About the Company
- We are working with an internationally recognized client who are leaders in their industry.
- We are a fast expanding marketing firm.