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About the Role
Harbor Health is seeking skilled Administrative Medical Assistants to join our multi-specialty clinic group in Austin, TX. You will play a critical role in ensuring smooth clinic operations while delivering compassionate, member-centered care that aligns with our mission of transforming healthcare through our payvider model.
Responsibilities
- Greet patients and visitors professionally
- Prepare patients for appointments and provide relevant visit information
- Communicate services and manage schedule delays
- Maintain cleanliness and organization of reception and waiting areas
- Obtain and document insurance cards, licenses, authorizations, and referrals in the EMR
- Perform demographic and insurance validation
- Schedule appointments and follow-ups
- Collect co-payments and reconcile charges daily
- Collaborate with the clinical team to execute provider-ordered tasks
- Deliver care according to individualized care plans
- Perform client intake, collect lab specimens, and administer immunizations
- Chart accurately in electronic health records
- Assist with minor procedures and clinical support functions
- Complete daily opening and closing clinic tasks
- Support the care team to ensure member needs are met
Requirements
- High School Degree or equivalent
- Certified Medical Assistant (CMA) or ability to renew/apply for certification
- Minimum of 3 years of experience in primary care or similar clinical environment
- Current CPR Certification
- Computer proficiency with EHR systems
- Ability to read, write, and speak English
- Ability to work rotating shifts in a physically demanding environment
- Ability to lift and carry up to 50 lbs
Skills
- Customer service
- Workload organization and prioritization
- Verbal and written communication
- Interpersonal relationship building
- Bilingual in English/Spanish
- BLS Certification
- Phlebotomy Certification
Location
- Austin, TX
Work Type
- Full-Time
Experience Level
- Minimum of 3 years of experience
Education Level
- High School Degree or equivalent
Salary/Compensations
- Competitive salary and incentives
Benefits
- Generous PTO
- 10 paid holidays
- Medical, Dental, and Vision Insurance
- 401k Investment Plan
- Company Equity
About the Company
- Harbor Health is a multi-specialty clinic group in Austin, TX utilizing a modern approach to co-create health with those who get, give, and pay for it.