About the Role
Clean and maintain guest rooms to ensure rooms meet established standards.
Responsibilities
- Greet guests upon interaction with a warm and friendly greeting.
- Clean guest rooms according to standards within the allotted time frame by sweeping, mopping, scrubbing, or vacuuming.
- Change bed linens and replace towels and other amenities.
- Clean and polish furniture and fixtures; dust furniture, walls or equipment.
- Notify managers concerning the need for repairs in guest rooms.
- Process guest items left in rooms according to lost and found policy.
- Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
- Perform house person and lobby attendant duties when short staffed or during peak periods.
- Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
- Ensure overall guest satisfaction.
- Perform other duties as requested by management.
Requirements
- Previous housekeeping experience required or equivalent training.
- Understand and communicate in English.
- Requires standing for extended periods, walking, pushing and pulling, reaching, bending, squatting, kneeling, lifting up to 20 pounds and use of cleaning chemicals.
Work Type
- Full-time
- Part-time
Education Level
- High School diploma preferred.
Salary/Compensations
- Competitive wages
Benefits
- Medical, Dental and Vision Health Insurance
- Paid Time Off
- 401k Company Match
- Daily Pay
- Free Basic Life Insurance
- Travel Discounts
- Commuter Transit and Commuter Parking Benefits
- Employee Assistance and Wellness Program
- Educational/Professional Development
- Referral Bonus Program
About the Company
- People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
Equal Opportunity
- HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.
