Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

Impark is seeking a Parking Supervisor to oversee small teams, provide exceptional customer service, and maintain revenue procedures. The role requires working outdoors and availability for various events.

Responsibilities

• Provide great customer service to guests and staff members.
• Ensure smooth operation of assigned Gate, Lanes and/or Lots.
• Verify and confirm all required signage is in place, neat and clean.
• Verify and confirm cashier's lane counter start reading and ensure recording on shift reports.
• Ensure all cashiers logged off the Handheld and printed the Closeout Report.
• Ensure all cashiers recorded lane loop counter stop reading on respective shift report.
• Supervise cashiers to ensure performance meets established standards for smooth point-of-sale operation.
• Ensure Traffic Directors follow established traffic patterns and provide customer service.
• Address equipment malfunctions, closing the lane if there is no traffic rush.
• Sign off on all Entries Without Ticket and confirm Credential Logs.
• Proactively address customer service issues with minimal impact on traffic flow.
• Ensure supervised personnel use communication devices/radios per policy.
• Communicate significant eventualities to Management and/or Command Post.
• Ensure water coolers are filled and properly sealed.
• Report any employee concerns or issues to Management.
• Perform other duties assigned by Management.

Requirements

• Excellent customer service and communication skills.
• Ability to verbally communicate with guests.
• Ability to learn quickly and use sound decision making in fast-paced environments.
• At least 18 years of age.
• Basic math skills.
• Must be available to work majority of NYM home games, US Open Tennis, and select special events and concerts.
• Must be able to remain outside for extended periods.
• Must be able to rotate short distances between parking booths.

Skills

• Customer Service
• Communication
• Cash Handling
• Supervision

Location

• Citi Field
• 12301 Roosevelt Ave

Work Type

• Part Time
• Outdoor

Experience Level

• 18 years of age

Salary/Compensations

• $20.00 - $21.00 / hour

Benefits

• 401(k) Plan with generous employer match and immediate vesting (Part Time).
• Sick Time Off based on state laws and regulations (Part Time).
• Employee Assistance Program (Part Time).
• Generous Paid Time Off: 10 days (Full Time).
• 8 paid holidays (Full Time).
• Comprehensive Health Plans: Medical, Dental, and Vision coverage (Full Time).
• Company paid basic life and Short-Term Disability insurance (Full Time).
• Additional options for life insurance for loved ones (Full Time).
• Parental and Caregiver Leave (Full Time).

About the Company

• Impark is a company seeking individuals for parking supervision roles.