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About the Role
Our Bussers set the stage for a memorable dining experience by keeping our dining rooms sparkling clean, organized, and ready for every guest. As part of our high-volume, full-service restaurant team, you’ll move with speed, efficiency, and a sense of urgency to clear and reset tables for service. As a Busser, you’ll support servers, bartenders, and hosts to ensure every guest feels welcomed and cared for from start to finish.
Responsibilities
- Clear tables quickly with attention to detail, removing dishes, glassware, and cutlery
- Reset tables with clean silverware and plateware, maintaining consistent presentation
- Provide friendly, attentive service that creates a welcoming experience for every guest
- Demonstrate strong teamwork by supporting servers and bartenders with pre-bussing, refilling beverages, and guest requests
- Perform dining area maintenance, including cleaning floors, sweeping and mopping as needed
- Complete station setup and breakdown, stocking duties, and closing tasks, ensuring cleanliness and sanitation
- Sort and pre-sort dishware and utensils to support efficient operations
- Follow instructions with accuracy and ownership
- Work efficiently with speed and consistency in a fast-paced environment
- Communicate clearly and accurately with the front-of-house team to support a positive guest experience
Requirements
- Previous restaurant, hospitality, or food service industry experience preferred
- Familiarity with bussing, bar backing, food running, hosting or server assistant duties, a plus
- Demonstrated commitment to providing a friendly and positive guest experience
- Dependable, reliable, punctual, and dedicated, with a passion for guest satisfaction
- Team player with strong communication and guest service skills
- Organized, adaptable, and able to multitask effectively
- Work well under pressure with a positive, patient attitude
- Ability to lift up to 50 pounds, stand for extended periods, continuously bend, reach and twist
- Must be at least 18 years old
Skills
- Communication skills
- Guest service skills
- Teamwork
- Organization
- Adaptability
- Multitasking
- Working under pressure
- Positive attitude
- Patience
Work Type
- Full-time
- Part-time
Salary/Compensations
- $17.60 / Hour (This Position Earns Tips)
Benefits
- Steady Hours
- Flexible scheduling
- 50% off shift meals
- 25% discount when dining with friends and family
- Paid vacation
- Paid sick time
- Medical coverage options
- Dental coverage options
- Vision coverage options
- Prescription coverage options
- Virtual Care
- No cost online mental health services
- World class training
- Career advancement opportunities
- Perks and discounts including cell phone, gym, movie, and theme park savings
- Employee recognition and appreciation awards
- HELP Fund (Hardship and Emergency Lifeline Program)
About the Company
- Named to FORTUNE Magazine’s “100 Best Companies to Work For®” list every year since 2014, The Cheesecake Factory Incorporated is a leader in experiential dining.
- We are culinary-forward and relentlessly focused on hospitality.
- Delicious, memorable experiences created by passionate people—this defines who we are and where we are going.
- We currently own and operate over 370 restaurants throughout the United States and Canada under brands including The Cheesecake Factory®, North Italia®, Flower Child® and a collection of other FRC brands.
- Internationally, 35 The Cheesecake Factory® restaurants operate under licensing agreements.
- Our bakery division operates two facilities that produce quality cheesecakes and other baked products for our restaurants, international licensees and third-party bakery customers.
- Award-winning company, including: Fortune 100 Best Companies to Work For® (since 2014), PEOPLE® Companies That Care (since 2021), Great Place to Work® Certified
Equal Opportunity
- We are an equal opportunity employer.
- We are committed to creating an inclusive and welcoming workplace for all.
- We welcome applicants from a wide variety of identities, ideas, perspectives, backgrounds and experiences to apply.
- The Cheesecake Factory offers reasonable accommodations to job applicants with disabilities.